Soft Skills & Personal Development training courses

Our range of Soft Skills and Personal Development training courses help you discover and fulfil your potential in order to create happy, productive and successful workplaces.

Our Personal Development and Soft Skills training courses have been refreshed and updated in line with Happy’s principles, and are brimming with new ideas.

We are proud to continue our commitment to the voluntary sector, offering discounts to charities to make our training affordable. Prices of our one-day courses start at just £95 + VAT.

Whichever sector you are from, you will find courses to give you real skills to develop your confidence and effectiveness both at work and at home. Our learners gave our courses an average work relevance score of 91% between January and December 2017.

We also currently have an average score of 4.7 out of 5 from over 400 verified customers on independent review website Feefo. In February 2018, Happy won the Feefo Gold Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences.

Plus, if you don’t totally love your course, we offer a no quibble money-back guarantee – just get in touch within 30 days of the course date.

Private group courses

If you have a group of five or more learners, a private group course may be a better option for you.

Our public course dates shown here are based at Happy’s training centre in Aldgate, central London. However, our experienced facilitators can also come to your venue to deliver our fun and interactive sessions, anywhere across the UK and worldwide.

If you do not see the course that meets your current needs, please get in touch with our team – our experienced facilitators can create a custom course just for you.

Other services we offer

As well as our training courses, we offer Leadership and Management training and consultancy services, including:

Feefo Gold Trusted Service Award 2018

Happy People Upcoming Soft Skills Training Courses

Happy People: Spring/Summer 2018 Course Programme

Download our Spring/Summer 2018 Course Programme as a PDF (6MB)

Communication and Writing Skills

NEW: Beating Email Overload in Outlook 5th June
14th Sept
Effective Minute Taking 6th June
1st August
Effective Presentation Skills 16th May
12th July
Effective Report Writing 16th August
15th Nov
Grammar and Punctuation: Getting it Right 20th July
27th Nov
Great Presentations (Despite Using PowerPoint) 12th June Info

Personal Development

Active Listening Skills
and Giving Constructive Feedback
17th July Info
Assertiveness 18th June
17th August
Assertiveness for Women 23rd May
5th July
Be the Best You Can Be at Work 14th August Info
Building Credibility in the Workplace Ask for availability Info
Chairing Meetings 12th June
19th Sept
NEW: Conflict Resolution 11th June Info
Creating Customer Delight 9th May Info
Crucial Conversations (1 day) 3rd May
21st August
NEW: Crucial Conversations (2 day) 18th June
13th Sept
Dealing with Difficult People 27th July Info
Effective Time Management 4th July
21st August
NEW: Enabling Collective Learning 6th August
30th Nov
NEW: Getting to Yes… And How to Say No 16th May Info
Introduction to Emotional Intelligence 13th July
9th Nov
NEW: Leading Remote Teams 18th July
3rd Oct
Mindfulness 30th May
22nd August
NEW: Practical Steps in Working with Anger 2nd August
6th Dec
Resilience and Wellbeing in the Workplace 25th June
21st Sept
Stress Management 31st July Info
Successful Recruitment and Selection Ask for availability Info