Soft Skills & Personal Development training courses

Our range of Soft Skills and Personal Development training courses help you discover and fulfil your potential in order to create happy, productive and successful workplaces.

Our Personal Development and Soft Skills training courses have been refreshed and updated in line with Happy’s principles, and are brimming with new ideas.

We are proud to continue our commitment to the voluntary sector, offering discounts to charities to make our training affordable. Prices of our one-day courses start at just £95 + VAT.

Whichever sector you are from, you will find courses to give you real skills to develop your confidence and effectiveness both at work and at home. Our learners gave our courses an average work relevance score of 92% between May 2016 and May 2017.

Our facilitators, courses and venue continue to receive outstanding feedback, with a Net Promoter Score (NPS) of 84% between May 2016 and May 2017. We also currently have an average score of 4.7 out of 5 from over 300 verified customers on independent review website Feefo. Plus, if you don’t totally love your course, we offer a no quibble money-back guarantee – just get in touch within 30 days of the course date.

Private group courses

If you have a group of five or more learners, a private group course may be a better option for you.

Our public course dates shown here are based at Happy’s training centre in Aldgate, central London. However, our experienced facilitators can also come to your venue to deliver our fun and interactive sessions, anywhere across the UK and worldwide.

If you do not see the course that meets your current needs, please get in touch with our team – our experienced facilitators can create a custom course just for you.

Click here for our full private course programme

Leadership and Management training

As well as Soft Skills and Personal Development training, Happy has a range of Management and Leadership courses for first-time managers up to Senior Leadership and CEO level. Please see our dedicated Management and Leadership training page for more details.

Other services we offer

As well as our training courses, we offer Management Consultancy services, including staff surveys and interviews, 1-to-1 Executive Coaching, Team Training days, and we can speak at your event. We have a varied calendar of conferences and seminars focusing on creating happy workplaces that are held in London and across the UK.

Upcoming Leadership and Management Programmes

Our Management and Leadership training course programme has moved – click here to view our range of courses!

Happy People Upcoming Soft Skills Training Courses

Happy People Course Programme coverDownload our Autumn 2017/Spring 2018 Course Programme as a PDF

Communication and Writing Skills

NEW: Beating Email Overload in Outlook 24th January Info
Effective Minute Taking 1st December
7th February
Effective Presentation Skills 10th January Info
Effective Report Writing 22nd February Info
Grammar and Punctuation: Getting it Right 4th January Info

Personal Development

Active Listening Skills
and Giving Constructive Feedback
Private groups only Info
Assertiveness 4th December
19th February
Assertiveness for Women 24th January
16th March
Be the Best You Can Be at Work 7th December
25th April
Building Credibility in the Workplace Private groups only Info
Chairing Meetings 5th February
4th June
NEW: Conflict Resolution 12th December Info
Creating Customer Delight 29th January
9th May
Crucial Conversations (1 day) 23rd February Info
NEW: Crucial Conversations (2 day) 22nd January Info
Dealing with Difficult People 14th December Info
Effective Time Management 19th January Info
NEW: Getting to Yes… And How to Say No Ask for availability Info
Introduction to Emotional Intelligence 12th January Info
Mindfulness 21st February
24th May
Resilience and Wellbeing in the Workplace 6th December Info
Stress Management 18th January Info
NEW: Successful Recruitment and Selection Ask for availability Info