Personal Development training courses

Our range of Soft Skills and Personal Development training courses help you discover and fulfil your potential in order to create happy, productive and successful workplaces.

Our Personal Development and Soft Skills training courses have been refreshed and updated in line with Happy’s principles, and are brimming with new ideas.

We are proud to continue our commitment to the voluntary sector, offering discounts to charities to make our training affordable. Prices of our one-day courses start at just £95 + VAT.

Whichever sector you are from, you will find courses to give you real skills to develop your confidence and effectiveness both at work and at home. Our learners gave our courses an average work relevance score of 91% between January and December 2017.

We also currently have an average score of 4.7 out of 5 from over 400 verified customers on independent review website Feefo. In February 2018, Happy won the Feefo Gold Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences.

Plus, if you don’t totally love your course, we offer a no quibble money-back guarantee – just get in touch within 30 days of the course date.

Private group courses

If you have a group of five or more learners, a private group course may be a better option for you.

Our public course dates shown here are based at Happy’s training centre in Aldgate, central London. However, our experienced facilitators can also come to your venue to deliver our fun and interactive sessions, anywhere across the UK and worldwide.

If you do not see the course that meets your current needs, please get in touch with our team – our experienced facilitators can create a custom course just for you.

Other services we offer

As well as our training courses, we offer Leadership and Management training and consultancy services, including:

Feefo Gold Trusted Service Award 2018

Happy People Upcoming Soft Skills Training Courses

Happy People: Autumn/Winter 2018 Course Programme

Download our Autumn/Winter 2018 Course Programme as a PDF (6MB)

Interpersonal Skills

Active Listening Skills
and Giving Constructive Feedback
Ask for Availability Info
Assertiveness and Getting Your Voice Heard 4th Feb
7th May
12th Aug
Info
Assertiveness for Women 18th Jan
3rd Apr
11th Jul
Info
Be the Best You can Be at Work 3rd Jan
14th Mar
12th Jun
Info
Creating Customer Delight: Mastering Customer Service 11th Feb
21st May
1st Aug
Info
Conflict Resolution 20th Mar
30th Jul
Info
Crucial Conversations for Staff 22nd Feb
13th May
8th Aug
Info
Crucial Conversations for Leaders and Managers  25th Jan Info
Crucial Conversations (2 Day) 15th Jul Info
Dealing with Difficult People 6th Feb
24th Apr
22nd Aug
Info
Effective Time Management 14th Jan
19th Feb
27th Mar
Info
*NEW* Enjoy Parenthood, Enjoy Work Ask for Availability Info
Negotiation in the Workplace Ask for Availability Info
Practical Suggestions for Working with Anger Ask for Availability Info

Writing Skills

How to Manage Your Outlook Inbox 25th Feb
23rd Apr
28th Jun
Info
Effective Report Writing 29th Jan
25th Jun
Info
Grammar and Punctuation: Getting it Right 5th Feb
9th May
13th Aug
Info

Meetings and Presentation Skills

Chairing Meetings 4th Mar
10th Jul
Info
Effective Presentation Skills (2 Day) 14th Feb
2nd May
29th Jul
Info
Effective Minute Taking 8th Feb
26th Apr
12th Jul
Info
Great Presentations (Despite Using Powerpoint) 20th Feb
19th Jun
Info
NEW: Liberating Structures Immersion Workshop Ask for Availability Info

Personal Wellbeing

Introduction to Emotional Intelligence 4th Apr
20th Aug
Info
Mindfulness 22nd May Info
Resilience and Wellbeing in the Workplace Ask for Availability Info
Stress Management 13th Feb Info
Stress Management for Managers 27th Feb
18th Jun
Info