Our range of Soft Skills and Personal Development training courses help you discover and fulfil your potential in order to create happy, productive and successful workplaces.
Our Personal Development and Soft Skills training courses have been refreshed and updated in line with Happy’s principles, and are brimming with new ideas.
We are proud to continue our commitment to the voluntary sector, offering discounts to charities to make our training affordable. Prices of our one-day courses start at just £95 + VAT.
Whichever sector you are from, you will find courses to give you real skills to develop your confidence and effectiveness both at work and at home. Our learners gave our courses an average work relevance score of 92% between May 2016 and May 2017.
Our facilitators, courses and venue continue to receive outstanding feedback, with a Net Promoter Score (NPS) of 84% between May 2016 and May 2017. We also currently have an average score of 4.7 out of 5 from over 300 verified customers on independent review website Feefo. Plus, if you don’t totally love your course, we offer a no quibble money-back guarantee – just get in touch within 30 days of the course date.
Private group courses
If you have a group of five or more learners, a private group course may be a better option for you.
Our public course dates shown here are based at Happy’s training centre in Aldgate, central London. However, our experienced facilitators can also come to your venue to deliver our fun and interactive sessions, anywhere across the UK and worldwide.
If you do not see the course that meets your current needs, please get in touch with our team – our experienced facilitators can create a custom course just for you.
Leadership and Management training
As well as Soft Skills and Personal Development training, Happy has a range of Management and Leadership courses for first-time managers up to Senior Leadership and CEO level. Please see our dedicated Management and Leadership training page for more details.
Other services we offer
As well as our training courses, we offer Management Consultancy services, including staff surveys and interviews, 1-to-1 Executive Coaching, Team Training days, and we can speak at your event. We have a varied calendar of conferences and seminars focusing on creating happy workplaces that are held in London and across the UK.
Upcoming Leadership and Management Programmes
Our Management and Leadership training course programme has moved – click here to view our range of courses!
Happy People Upcoming Soft Skills Training Courses
Communication and Writing Skills
|NEW: Beating Email Overload in Outlook||24th January||Info|
|Effective Minute Taking||1st December
|Effective Presentation Skills||10th January||Info|
|Effective Report Writing||22nd February||Info|
|Grammar and Punctuation: Getting it Right||4th January||Info|
|Active Listening Skills
and Giving Constructive Feedback
|Private groups only||Info|
|Assertiveness for Women||24th January
|Be the Best You Can Be at Work||7th December
|Building Credibility in the Workplace||Private groups only||Info|
|Chairing Meetings||5th February
|NEW: Conflict Resolution||12th December||Info|
|Creating Customer Delight||29th January
|Crucial Conversations (1 day)||23rd February||Info|
|NEW: Crucial Conversations (2 day)||22nd January||Info|
|Dealing with Difficult People||14th December||Info|
|Effective Time Management||19th January||Info|
|NEW: Getting to Yes… And How to Say No||Ask for availability||Info|
|Introduction to Emotional Intelligence||12th January||Info|
|Resilience and Wellbeing in the Workplace||6th December||Info|
|Stress Management||18th January||Info|
|NEW: Successful Recruitment and Selection||Ask for availability||Info|