Soft Skills & Personal Development training courses

Our range of Soft Skills and Personal Development training courses help you discover and fulfil your potential in order to create happy, productive and successful workplaces.

Our Personal Development and Soft Skills training courses have been refreshed and updated in line with Happy’s principles, and are brimming with new ideas.

We are proud to continue our commitment to the voluntary sector, offering discounts to charities to make our training affordable. Prices of our one-day courses start at just £95 + VAT.

Whichever sector you are from, you will find courses to give you real skills to develop your confidence and effectiveness both at work and at home. Our learners gave our courses an average work relevance score of 91% between January and December 2017.

We also currently have an average score of 4.7 out of 5 from over 400 verified customers on independent review website Feefo. In February 2018, Happy won the Feefo Gold Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences.

Plus, if you don’t totally love your course, we offer a no quibble money-back guarantee – just get in touch within 30 days of the course date.

Private group courses

If you have a group of five or more learners, a private group course may be a better option for you.

Our public course dates shown here are based at Happy’s training centre in Aldgate, central London. However, our experienced facilitators can also come to your venue to deliver our fun and interactive sessions, anywhere across the UK and worldwide.

If you do not see the course that meets your current needs, please get in touch with our team – our experienced facilitators can create a custom course just for you.

Other services we offer

As well as our training courses, we offer Leadership and Management training and consultancy services, including:

Feefo Gold Trusted Service Award 2018

Happy People Upcoming Soft Skills Training Courses

Happy People: Spring/Summer 2018 Course Programme

Download our Spring/Summer 2018 Course Programme as a PDF (6MB)

Communication and Writing Skills

NEW: Beating Email Overload in Outlook 14th Sept
4th Dec
Effective Minute Taking 18th Oct
20th Dec
8th Feb
Effective Presentation Skills 17th Sept
3rd Dec
14th Feb
Effective Report Writing 16th Aug
15th Nov
29th Jan
Grammar and Punctuation: Getting it Right 27th Nov
5th Feb
Great Presentations (Despite Using PowerPoint) 29th Nov
20th Feb 2019

Personal Development

Active Listening Skills
and Giving Constructive Feedback
26th Oct Info
Assertiveness 17th Aug
8th Oct
3rd Dec
4th Feb
Assertiveness for Women 7th Sept
2nd Nov
18th Jan
Be the Best You Can Be at Work 14th Aug
24th Oct
3rd Jan 2019
Building Credibility in the Workplace 7th Feb 2019 Info
Chairing Meetings 19th Sept
14th Dec
Conflict Resolution 10th Dec Info
Creating Customer Delight 29th Oct
11th Feb 2019
Crucial Conversations for Staff 21st Aug
29th Oct
17th Dec
22nd Feb
NEW: Crucial Conversations (2 Day) 13th/14th Sept
7th/8th Jan 2019
Dealing with Difficult People 28th Nov
6th Feb 2019
Effective Time Management 23rd Aug
17th Sept
26th Oct
26th Nov
14th Jan
19th Feb
NEW: Enabling Collective Learning 30th Nov Info
NEW: Negotiation in the Workplace 5th Sept Info
Introduction to Emotional Intelligence 9th Nov
4th Jan
NEW: Leading Remote Teams 4th Oct
18th Jan
Mindfulness 22nd Aug
18th Dec
NEW: Practical Steps in Working with Anger 6th Dec Info
Resilience and Wellbeing in the Workplace 21st Sept
20th Dec
Stress Management 18th Sept
16th Nov
13th Feb
Successful Recruitment and Selection 28th Sept Info