Personal Development training courses

Our range of Soft Skills and Personal Development training courses help you discover and fulfil your potential in order to create happy, productive and successful workplaces.

Our Personal Development and Soft Skills training courses have been refreshed and updated in line with Happy’s principles, and are brimming with new ideas.

We are proud to continue our commitment to the voluntary sector, offering discounts to charities to make our training affordable. Prices of our one-day courses start at just £95 + VAT.

Whichever sector you are from, you will find courses to give you real skills to develop your confidence and effectiveness both at work and at home. Our learners gave our courses an average work relevance score of 91% between January and December 2017.

We also currently have an average score of 4.7 out of 5 from over 400 verified customers on independent review website Feefo. In February 2018, Happy won the Feefo Gold Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences.

Plus, if you don’t totally love your course, we offer a no quibble money-back guarantee – just get in touch within 30 days of the course date.

Private group courses

If you have a group of five or more learners, a private group course may be a better option for you.

Our public course dates shown here are based at Happy’s training centre in Aldgate, central London. However, our experienced facilitators can also come to your venue to deliver our fun and interactive sessions, anywhere across the UK and worldwide.

If you do not see the course that meets your current needs, please get in touch with our team – our experienced facilitators can create a custom course just for you.

Other services we offer

As well as our training courses, we offer Leadership and Management training and consultancy services, including:

Feefo Gold Trusted Service Award 2018

Happy People Upcoming Soft Skills Training Courses

Our 2019 Spring/Summer Leadership and Personal Development Course Programme

Download our Spring/Summer 2019 Leadership and Personal Development course programme as a PDF (7MB)

Interpersonal Skills

Active Listening Skills
and Giving Constructive Feedback
6th Jun Info
NEW: Anger Management at Work 7th Aug Info
Assertiveness and Getting Your Voice Heard 7th May
12th Aug
Assertiveness for Women 11th Jul Info
Be the Best You Can Be at Work 12th Jun Info
NEW: Clean Language for Managers 29th Apr Info
Conflict Resolution at Work 30th Jul Info
Collaborative Influence Ask for Availability Info
Creating Customer Delight: Mastering Customer Service 21st May
1st Aug
Crucial Conversations for Staff 13th May
8th Aug
Crucial Conversations for Leaders and Managers  7th Jun Info
Crucial Conversations (2 Day) 15th Jul Info
Dealing with Difficult People 11th Jun
22nd Aug
Effective Time Management 14th May
24th Jul
Parenting and Work Life Balance Ask for Availability Info
NEW: Managing your Management Committee 25th Jul Info
Workplace Negotiation Skills 19th Jun Info

Writing Skills

How to Manage Your Outlook Inbox 28th Jun
12th Aug
Effective Report Writing 25th Jun Info
Perfect Grammar and Punctuation 13th Aug Info

Meetings and Presentation Skills

Chairing Meetings 10th Jul Info
Discover LoMo:
Fast, High Trust, Structured Meetings
Ask for Availability Info
Effective Presentation Skills (2 Day) 2nd May
29th Jul
Effective Minute Taking 12th Jul Info
Engaging PowerPoint Presentations 13th May Info
Introduction to Liberating Structures 3rd Jul
4th Oct
Liberating Structures (2 Day) 2nd May Info

Wellbeing at Work

Emotional Intelligence 20th Aug Info
Mindfulness 23nd May Info
Resilience and Wellbeing at Work 23rd Jul Info
Stress Management 11th Jun
21st Aug
Stress Management for Managers 18th Jun Info