Personal Development training courses

Our range of Soft Skills and Personal Development training courses help you discover and fulfil your potential in order to create happy, productive and successful workplaces.

Our Personal Development and Soft Skills training courses have been refreshed and updated in line with Happy’s principles, and are brimming with new ideas.

We are proud to continue our commitment to the voluntary sector, offering discounts to charities to make our training affordable. Prices of our one-day courses start at just £95 + VAT.

Whichever sector you are from, you will find courses to give you real skills to develop your confidence and effectiveness both at work and at home. Our learners gave our courses an average work relevance score of 91% between January and December 2017.

We also currently have an average score of 4.7 out of 5 from over 400 verified customers on independent review website Feefo. In February 2018, Happy won the Feefo Gold Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences.

Plus, if you don’t totally love your course, we offer a no quibble money-back guarantee – just get in touch within 30 days of the course date.

Private group courses

If you have a group of five or more learners, a private group course may be a better option for you.

Our public course dates shown here are based at Happy’s training centre in Aldgate, central London. However, our experienced facilitators can also come to your venue to deliver our fun and interactive sessions, anywhere across the UK and worldwide.

If you do not see the course that meets your current needs, please get in touch with our team – our experienced facilitators can create a custom course just for you.

Other services we offer

As well as our training courses, we offer Leadership and Management training and consultancy services, including:

Feefo Gold Trusted Service Award 2018

Happy People Upcoming Soft Skills Training Courses

Happy People: Autumn/Winter 2018 Course Programme

Download our Autumn/Winter 2018 Course Programme as a PDF (6MB)

Interpersonal Skills

Active Listening Skills
and Giving Constructive Feedback
6th Jun Info
NEW: Anger Management at Work 7th Aug Info
Assertiveness and Getting Your Voice Heard 7th May
12th Aug
Assertiveness for Women 3rd Apr
11th Jul
Be the Best You Can Be at Work 12th Jun Info
NEW: Clean Language for Managers 29th Apr Info
Conflict Resolution at Work 20th Mar
30th Jul
NEW: Collaborative Influence 1st Apr Info
Creating Customer Delight: Mastering Customer Service 21st May
1st Aug
Crucial Conversations for Staff 13th May
8th Aug
Crucial Conversations for Leaders and Managers  7th Jun Info
Crucial Conversations (2 Day) 15th Jul Info
Dealing with Difficult People 24th Apr
22nd Aug
Effective Time Management 27th Mar
14th May
24th Jul
Parenting and Work Life Balance Ask for Availability Info
NEW: Managing your Management Committee 25th Jul Info
Workplace Negotiation Skills 19th Jun Info

Writing Skills

How to Manage Your Outlook Inbox 15th Mar
23rd Apr
28th Jun
Effective Report Writing 25th Jun Info
Perfect Grammar and Punctuation 9th May
13th Aug

Meetings and Presentation Skills

Chairing Meetings 10th Jul Info
NEW: Discover LoMo:
Fast, High Trust, Structured Meetings
13th Mar Info
Effective Presentation Skills (2 Day) 2nd May
29th Jul
Effective Minute Taking 26th Apr
12th Jul
Engaging PowerPoint Presentations 13th May Info
NEW: Introduction to Liberating Structures 25th Mar Info
Liberating Structures (2 Day) 2nd May Info

Wellbeing at Work

Emotional Intelligence 4th Apr
20th Aug
Mindfulness 23nd May Info
Resilience and Wellbeing at Work 23rd Jul Info
Stress Management 11th Jun
21st Aug
Stress Management for Managers 18th Jun Info