Our range of Soft Skills and Personal Development training courses help you discover and fulfil your potential in order to create happy, productive and successful workplaces.
Our Personal Development and Soft Skills training courses have been refreshed and updated in line with Happy’s principles, and are brimming with new ideas.
We are proud to continue our commitment to the voluntary sector, offering discounts to charities to make our training affordable. Prices of our one-day courses start at just £95 + VAT.
Whichever sector you are from, you will find courses to give you real skills to develop your confidence and effectiveness both at work and at home. Our learners gave our courses an average work relevance score of 91% between January and December 2017.
We also currently have an average score of 4.7 out of 5 from over 400 verified customers on independent review website Feefo. In February 2018, Happy won the Feefo Gold Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences.
Plus, if you don’t totally love your course, we offer a no quibble money-back guarantee – just get in touch within 30 days of the course date.
Private group courses
If you have a group of five or more learners, a private group course may be a better option for you.
Our public course dates shown here are based at Happy’s training centre in Aldgate, central London. However, our experienced facilitators can also come to your venue to deliver our fun and interactive sessions, anywhere across the UK and worldwide.
If you do not see the course that meets your current needs, please get in touch with our team – our experienced facilitators can create a custom course just for you.
Other services we offer
As well as our training courses, we offer Leadership and Management training and consultancy services, including:
- Leadership and Management training programmes for first-time managers up to senior leaders and CEO level
- Staff surveys and interviews
- 1-to-1 Executive Coaching with our Group Managing Director, Cathy Busani
- Team training days
- Public speaking – we can speak at your event
- A varied calendar of conferences and seminars focusing on creating happy workplaces held across the UK
Happy People Upcoming Soft Skills Training Courses
|Active Listening Skills
and Giving Constructive Feedback
|Assertiveness for Women||2nd Nov
|Be the Best You can Be at Work||24th Oct
|Creating Customer Delight: Mastering Customer Service||29th Oct
|Conflict Resolution||10th Dec||Info|
|Crucial Conversations for Staff||29th Oct
|Crucial Conversations for Leaders and Managers||5th Nov
|Crucial Conversations (2 Day)||7–8 Jan||Info|
|Dealing with Difficult People||28th Nov
|Effective Time Management||26th Oct
|Enjoy Parenthood, Enjoy Work||16th Jan||Info|
|Negotiation in the Workplace||Ask for Availability||Info|
|Practical Suggestions for Working with Anger||6th Dec||Info|
|Beating Email Overload in Outlook||4th Dec||Info|
|Effective Report Writing||15th Nov
|Grammar and Punctuation: Getting it Right||27th Nov
Meetings and Presentation Skills
|Chairing Meetings||14th Dec||Info|
|Effective Presentation Skills (2 Day)||3–4 Dec
|Effective Minute Taking||18th Oct
|Great Presentations (Despite Using Powerpoint)||20th Jan||Info|
|NEW: Liberating Structures Immersion Workshop||29th Nov||Info|
|Introduction to Emotional Intelligence||9th Nov
|Resilience and Wellbeing in the Workplace||20th Dec||Info|
|Stress Management||16th Nov
|Stress Management for Managers||19th Dec