Personal Development training courses

Our range of Soft Skills and Personal Development training courses help you discover and fulfil your potential in order to create happy, productive and successful workplaces.

Our Personal Development and Soft Skills training courses have been refreshed and updated in line with Happy’s principles, and are brimming with new ideas.

We are proud to continue our commitment to the voluntary sector, offering discounts to charities to make our training affordable. Prices of our one-day courses start at just £95 + VAT.

Whichever sector you are from, you will find courses to give you real skills to develop your confidence and effectiveness both at work and at home. Our learners gave our courses an average work relevance score of 91% between January and December 2017.

We also currently have an average score of 4.7 out of 5 from over 400 verified customers on independent review website Feefo. In February 2018, Happy won the Feefo Gold Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences.

Plus, if you don’t totally love your course, we offer a no quibble money-back guarantee – just get in touch within 30 days of the course date.

Private group courses

If you have a group of five or more learners, a private group course may be a better option for you.

Our public course dates shown here are based at Happy’s training centre in Aldgate, central London. However, our experienced facilitators can also come to your venue to deliver our fun and interactive sessions, anywhere across the UK and worldwide.

If you do not see the course that meets your current needs, please get in touch with our team – our experienced facilitators can create a custom course just for you.

Other services we offer

As well as our training courses, we offer Leadership and Management training and consultancy services, including:

Feefo Gold Trusted Service Award 2018

Happy People Upcoming Soft Skills Training Courses

Happy People: Autumn/Winter 2018 Course Programme

Download our Autumn/Winter 2018 Course Programme as a PDF (6MB)

Interpersonal Skills

Active Listening Skills
and Giving Constructive Feedback
22nd Oct Info
Assertiveness 3rd Dec
4th Feb
Assertiveness for Women 2nd Nov
18th Jan
Be the Best You can Be at Work 24th Oct
3rd Jan
Creating Customer Delight: Mastering Customer Service 29th Oct
11th Feb
Conflict Resolution 10th Dec Info
Crucial Conversations for Staff 29th Oct
17th Dec
22nd Feb
Crucial Conversations for Leaders and Managers  5th Nov
25th Jan
Crucial Conversations (2 Day) 7–8 Jan Info
Dealing with Difficult People 28th Nov
6th Feb
Effective Time Management 26th Oct
26th Nov
14th Jan
19th Feb
Enjoy Parenthood, Enjoy Work 16th Jan Info
Negotiation in the Workplace Ask for Availability Info
Practical Suggestions for Working with Anger 6th Dec Info

Writing Skills

Beating Email Overload in Outlook 4th Dec Info
Effective Report Writing 15th Nov
29th Jan
Grammar and Punctuation: Getting it Right 27th Nov
5th Feb

Meetings and Presentation Skills

Chairing Meetings 14th Dec Info
Effective Presentation Skills (2 Day) 3–4 Dec
14–15 Feb
Effective Minute Taking 18th Oct
20th Dec
8th Feb
Great Presentations (Despite Using Powerpoint) 20th Jan Info
NEW: Liberating Structures Immersion Workshop 29th Nov Info

Personal Wellbeing

Introduction to Emotional Intelligence 9th Nov
4th Jan
Mindfulness 18th Dec Info
Resilience and Wellbeing in the Workplace 20th Dec Info
Stress Management 16th Nov
13th Feb
Stress Management for Managers 19th Dec
27th Feb