Our range of Soft Skills and Personal Development training courses help you discover and fulfil your potential in order to create happy, productive and successful workplaces.
Our Personal Development and Soft Skills training courses have been refreshed and updated in line with Happy’s principles, and are brimming with new ideas.
We are proud to continue our commitment to the voluntary sector, offering discounts to charities to make our training affordable. Prices of our one-day courses start at just £95 + VAT.
Whichever sector you are from, you will find courses to give you real skills to develop your confidence and effectiveness both at work and at home. Our learners gave our courses an average work relevance score of 91% between January and December 2017.
We also currently have an average score of 4.7 out of 5 from over 400 verified customers on independent review website Feefo. In February 2018, Happy won the Feefo Gold Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences.
Plus, if you don’t totally love your course, we offer a no quibble money-back guarantee – just get in touch within 30 days of the course date.
Private group courses
If you have a group of five or more learners, a private group course may be a better option for you.
Our public course dates shown here are based at Happy’s training centre in Aldgate, central London. However, our experienced facilitators can also come to your venue to deliver our fun and interactive sessions, anywhere across the UK and worldwide.
If you do not see the course that meets your current needs, please get in touch with our team – our experienced facilitators can create a custom course just for you.
Other services we offer
As well as our training courses, we offer Leadership and Management training and consultancy services, including:
- Leadership and Management training programmes for first-time managers up to senior leaders and CEO level
- Staff surveys and interviews
- 1-to-1 Executive Coaching with our Group Managing Director, Cathy Busani
- Team training days
- Public speaking – we can speak at your event
- A varied calendar of conferences and seminars focusing on creating happy workplaces held across the UK
Happy People Upcoming Soft Skills Training Courses
|Active Listening Skills
and Giving Constructive Feedback
|NEW: Anger Management at Work||7th Aug||Info|
|Assertiveness and Getting Your Voice Heard||7th May
|Assertiveness for Women||3rd Apr
|Be the Best You Can Be at Work||14th Mar
|NEW: Clean Language for Managers||29th Apr||Info|
|Conflict Resolution at Work||20th Mar
|NEW: Collaborative Influence||1st Apr||Info|
|Creating Customer Delight: Mastering Customer Service||21st May
|Crucial Conversations for Staff||22nd Feb
|Crucial Conversations for Leaders and Managers||7th Jun||Info|
|Crucial Conversations (2 Day)||15th Jul||Info|
|Dealing with Difficult People||24th Apr
|Effective Time Management||27th Mar
|Parenting and Work Life Balance||Ask for Availability||Info|
|NEW: Managing your Management Committee||25th Jul||Info|
|Workplace Negotiation Skills||19th Jun||Info|
|How to Manage Your Outlook Inbox||15th Mar
|Effective Report Writing||25th Jun||Info|
|Perfect Grammar and Punctuation||9th May
Meetings and Presentation Skills
|Chairing Meetings||4th Mar
|NEW: Discover LoMo:
Fast, High Trust, Structured Meetings
|Effective Presentation Skills (2 Day)||2nd May
|Effective Minute Taking||26th Apr
|Engaging PowerPoint Presentations||20th Feb
|NEW: Introduction to Liberating Structures||25th Mar||Info|
|Liberating Structures (2 Day)||2nd May||Info|
Wellbeing at Work
|Emotional Intelligence||4th Apr
|Resilience and Wellbeing at Work||23rd Jul||Info|
|Stress Management||11th Jun
|Stress Management for Managers||18th Jun||Info|