Our range of Soft Skills and Personal Development training courses help you discover and fulfil your potential in order to create happy, productive and successful workplaces.
Our Personal Development and Soft Skills training courses have been refreshed and updated in line with Happy’s principles, and are brimming with new ideas.
We are proud to continue our commitment to the voluntary sector, offering discounts to charities to make our training affordable. Prices of our one-day courses start at just £95 + VAT.
Whichever sector you are from, you will find courses to give you real skills to develop your confidence and effectiveness both at work and at home. Our learners gave our courses an average work relevance score of 91% between January and December 2017.
We also currently have an average score of 4.7 out of 5 from over 400 verified customers on independent review website Feefo. In February 2018, Happy won the Feefo Gold Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences.
Plus, if you don’t totally love your course, we offer a no quibble money-back guarantee – just get in touch within 30 days of the course date.
Private group courses
If you have a group of five or more learners, a private group course may be a better option for you.
Our public course dates shown here are based at Happy’s training centre in Aldgate, central London. However, our experienced facilitators can also come to your venue to deliver our fun and interactive sessions, anywhere across the UK and worldwide.
If you do not see the course that meets your current needs, please get in touch with our team – our experienced facilitators can create a custom course just for you.
Other services we offer
As well as our training courses, we offer Leadership and Management training and consultancy services, including:
- Leadership and Management training programmes for first-time managers up to senior leaders and CEO level
- Staff surveys and interviews
- 1-to-1 Executive Coaching with our Group Managing Director, Cathy Busani
- Team training days
- Public speaking – we can speak at your event
- A varied calendar of conferences and seminars focusing on creating happy workplaces held across the UK
Happy People Upcoming Soft Skills Training Courses
|Active Listening Skills
and Giving Constructive Feedback
|Ask for Availability||Info|
|Assertiveness and Getting Your Voice Heard||4th Feb
|Assertiveness for Women||18th Jan
|Be the Best You can Be at Work||3rd Jan
|Creating Customer Delight: Mastering Customer Service||11th Feb
|Conflict Resolution||20th Mar
|Crucial Conversations for Staff||22nd Feb
|Crucial Conversations for Leaders and Managers||25th Jan||Info|
|Crucial Conversations (2 Day)||15th Jul||Info|
|Dealing with Difficult People||6th Feb
|Effective Time Management||14th Jan
|*NEW* Enjoy Parenthood, Enjoy Work||Ask for Availability||Info|
|Negotiation in the Workplace||Ask for Availability||Info|
|Practical Suggestions for Working with Anger||Ask for Availability||Info|
|How to Manage Your Outlook Inbox||25th Feb
|Effective Report Writing||29th Jan
|Grammar and Punctuation: Getting it Right||5th Feb
Meetings and Presentation Skills
|Chairing Meetings||4th Mar
|Effective Presentation Skills (2 Day)||14th Feb
|Effective Minute Taking||8th Feb
|Great Presentations (Despite Using Powerpoint)||20th Feb
|NEW: Liberating Structures Immersion Workshop||Ask for Availability||Info|
|Introduction to Emotional Intelligence||4th Apr
|Resilience and Wellbeing in the Workplace||Ask for Availability||Info|
|Stress Management||13th Feb||Info|
|Stress Management for Managers||27th Feb