Covering both negotiation and assertiveness, this one-day workshop will empower you to negotiate with colleagues and managers at work. This will enable you to free yourself up to say yes to the projects you really want to work on, and say no to the work that you don’t have time to do – or negotiate as you choose, without putting yourself or the other person down in the process.
Public Sector Price£225*
Charity < 15 Staff£125*
Charity 16-30 Staff£175*
Charity 31+ Staff£225*
- *Excluding VAT
Class size12 approx.
This one-day workshop is suitable for people who are struggling at work to manage competing demands from colleagues and managers.
- How to distinguish between situations where you are able to say yes; willing to negotiate; or want to say no
- What different communication styles can teach us about the best approach
- How to say ‘No,’ when that is the bottom line
- How to negotiate, if that is what you choose to do
- Dealing with feelings of fear or guilt, before and after
- Understanding how cultural differences may explain different reactions and behaviours, and why you may not be alone
- Create an action plan beyond today
If you need help following the workshop with fulfilling your personal action plan, then we also offer 1-to-1 executive coaching which can provide you with an insightful and structured space to discover and develop yourself further in order to achieve even more positive results.
Philippa Russell85 days ago
Good training. Could have done with some actual roll play around chairing meetings and dealing with difficult situations
What's it like to learn with Happy?
We offer complete individual involvement and participation on all of our workshops. In this video, Nicky delivers a short session about the different Communication Styles, and how they affect the way you work with and manage others.
The Small Print
The course will run from 10am to 4:30pm (hot buffet 1pm to 1:45pm). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.
Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.
The happy Guarantee
We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.
If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.