Covering both negotiation and assertiveness, this one-day workshop will empower you to negotiate with colleagues and managers at work. This will enable you to free yourself up to say yes to the projects you really want to work on, and say no to the work that you don’t have time to do – or negotiate as you choose, without putting yourself or the other person down in the process.
- How to distinguish between situations where you are able to say yes; willing to negotiate; or want to say no
- What different communication styles can teach us about the best approach
- How to say ‘No,’ when that is the bottom line
- How to negotiate, if that is what you choose to do
- Dealing with feelings of fear or guilt, before and after
- Understanding how cultural differences may explain different reactions and behaviours, and why you may not be alone
- Create an action plan beyond today
If you need help following the workshop with fulfilling your personal action plan, then we also offer 1-to-1 executive coaching which can provide you with an insightful and structured space to discover and develop yourself further in order to achieve even more positive results.
Group Learning Events
If you have five or more learners, a private group event could be cheaper.
We can tailor the content to your team, and host the workshop inhouse at your workplace or here at Happy's HQ in Aldgate, Central London.
What's it like to learn with Happy?
We offer complete individual involvement and participation on all of our workshops. In this video, Nicky delivers a short session about the different Communication Styles, and how they affect the way you work with and manage others.
The Small Print
The course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.
Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.
The happy Guarantee
We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.
If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.
Very good service. Makes you feel very welcome and happy to be there. Very good quality of service. Fantastic experience and very good and helpful teacher.
A nice relaxed and comfortable learning environment. Just the right amount of candidates for all to be considered.
It was just a really good learning environment and the trainer was great too.
Easy to book course, good communication. I like the company ethos.
Very hospitable; the training was suitable for the level; very good trainer with lost of patience and training experience. The only thing I would have liked was to have m...
The trainer was brilliant, the environment was very conducive to learning and the content relevant and up to date.
The instructor was absolutely amazing, making the learning experience comfortable and easy. Case studies were used which helped me identify the different situations I cou...
Great course, learnt a lot in one day. Well worth it.
Brendan O'Keefe1 day ago
Excellent. Both before and during the course.
Benet Middleton8 days ago
Great course, Henry and Claire were excellent trainers.
Trusted Customer8 days ago
Lots of different exercises to keep people engaged.
Trusted Customer8 days ago
The group was small and we were of a similar level. The trainer asked what we expected and needed from the day, and then ensured it was all delivered. The time over ran...