Covering both negotiation and assertiveness, this one-day workshop will empower you to negotiate with colleagues and managers at work. This will enable you to free yourself up to say yes to the projects you really want to work on, and say no to the work that you don’t have time to do – or negotiate as you choose, without putting yourself or the other person down in the process.
This course can be delivered in the classroom or remotely via Zoom. Contact us for availability and pricing, or see our Live Online Learning page for our interactive two-hour and full-day online sessions that cover specific Leadership and Personal Development skills such as managing remote teams, hosting engaging remote meetings, using Zoom, and more.
Public Sector Price£225*
Charity < 15 Staff£125*
Charity 16-30 Staff£175*
Charity 31+ Staff£225*
- *per person, excluding VAT
Class size12 approx.
This one-day workshop is suitable for people who are struggling at work to manage competing demands from colleagues and managers.
- How to distinguish between situations where you are able to say yes; willing to negotiate; or want to say no
- What different communication styles can teach us about the best approach
- How to say ‘No,’ when that is the bottom line
- How to negotiate, if that is what you choose to do
- Dealing with feelings of fear or guilt, before and after
- Understanding how cultural differences may explain different reactions and behaviours, and why you may not be alone
- Create an action plan beyond today
If you need help following the workshop with fulfilling your personal action plan, then we also offer 1-to-1 executive coaching which can provide you with an insightful and structured space to discover and develop yourself further in order to achieve even more positive results.
Steve Harnett11 days ago
Group Learning Events
If you have five or more learners, a private group event could be cheaper.
We can tailor the content to your team, and host the workshop inhouse at your workplace or here at Happy's HQ in Aldgate, Central London.
What's it like to learn with Happy?
We offer complete individual involvement and participation on all of our workshops. In this video, Nicky delivers a short session about the different Communication Styles, and how they affect the way you work with and manage others.
The Small Print
The course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.
Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.
The happy Guarantee
We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.
If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.
Due to current government guidelines we have temporarily closed our training centre in London. All of our staff are now working remotely, and all classroom training has been postponed until 29th May.
We have developed a fantastic range of interactive webinars delivered by our experienced facilitators, Live Online Learning. We understand that for many people this will be the first time that they have worked from home and so we have developed short 1.5-2 hour sessions to help you adjust to this new situation. You can see details of our IT Skills live online learning sessions here and our Personal Development sessions here – or we can adapt any of our classroom training into webinar format for you.
For the latest government guidance, please visit the gov.uk website.
We will continue to monitor the situation and will advise all clients if the situation changes.
If you have any questions or concerns, or would like to arrange some online training, our friendly team are available Monday to Friday, 9am to 5pm. You can leave a message on 020 7375 7300 or email us at email@example.com.
Did you know...
...when someone makes something look easy, chances are they’re working to their strengths?
When we fail to say no to a project, it could be dragging us away from focusing on our strengths. A workforce composed of individuals who're all working to their strengths is going to be motivated, energised and incredibly productive.
Happy has a number of other personal development and personal effectiveness programmes.
Collaborative Influence to enable you to become more influential among the people you work with and create spaces where they can easily speak up too. Find out more
Assertiveness to enable you to express yourself more clearly, openly and confidently in your personal and professional relationships. Find out more