Blogs | Leadership

Happy People – Executive Coaching Testimonial
In: BlogsBy: Jonny ReynoldsRead length: 5 min read
Are you new to leadership role? Have you have been an executive, leader or manager for a long time?
- Leadership
Let Your People Choose Their Manager – Because it Works
In: BlogsBy: Henry StewartRead length: 5 min read
I’ve written about it before. This is the simple suggestion that you should let people choose their managers. And the great thing is that when people do have the courage to try it, I almost always get positive feedback.
Do You Make it Easy For Your Customers to Give Compliments?
In: BlogsBy: Henry StewartRead length: 5 min read
Sitting in the reception of Central & Cecil Housing Association, one of our clients, I flicked through the information leaflets. Alongside the pamphlet on how to make a complaint was a more unusual one – a Compliments Guide. Yes, Central & Cecil had taken the trouble to create a guide to how let their people know when they’d done well.
Are you Really Listening and Valuing your Team?
In: BlogsBy: Cathy BusaniRead length: 5 min read
I recently had the great pleasure of facilitating an event for a charity. The team I was working with had just gone through a restructure. On the day there were a couple of things that really struck me…
Happy: One of the World's Most Democratic Workplaces
In: BlogsBy: Henry StewartRead length: 5 min read
Happy is today named as one of the most democratic workplaces in the world, in a unique list of companies seeking to run organisations with more freedom and empowerment of their people. Here is the piece I have written for Huffington Post on the subject.
Why Choose Happy People For Your Soft Skills Development?
In: BlogsBy: Henry StewartRead length: 5 min read
Happy People works with organisations and teams to make them more effective through truly valuing and getting the most from their people…
Celebrate International Day of Happiness: 20th March
In: BlogsBy: Henry StewartRead length: 5 min read
Today, Wednesday 20th March, is the first UN International Day of Happiness. Take the pledge to bring more happiness to others at the World Happiness Day web-site, add your Happy Heroes and see what events you can attend on the day.
Bring Back the People, We Need More than Technology
In: BlogsBy: Henry StewartRead length: 5 min read
This festive period I was avoiding Amazon (because of their UK tax avoidance) and found myself in a real bookshop. And what a delight. I could have spent hours there. I know, it is sad that this is rare experience for me.
Bring Generosity to the Heart of Your Business
In: BlogsBy: Henry StewartRead length: 5 min read
One of our trainers, Dhira Wiggins, has spent most of October and November providing free database support for local charities. He had been allocated to a two month database training project, and then the client cancelled – leaving Dhira with an empty diary. It didn’t make sense, for him or for Happy, to have nothing to do so we emailed our charity clients asking if any needed some free help setting up or fixing a database (as this is Dhira’s speciality). It proved quite a popular offer and Dhira ended up providing support to eleven different charities, including.
Make Your People Happy, Like John Lewis Does
In: BlogsBy: Henry StewartRead length: 5 min read
I often ask groups where they have found the best customer service. Two companies stand out and always come up: Apple and John Lewis. And when lists are published of the UK’s most admired businesses you can be sure that John Lewis is at or near the top. So I felt greatly honoured yesterday to be speaking alongside Charlie Mayfield, Chair of John Lewis (at Tomorrow’s Company “Tomorrow’s Value” event).