2016 Transforming the Public Sector Conference
This event was co-hosted with Epic CIC on the 19th February 2016.
Some of the highlights from the event included June O'Sullivan MBE of London Early Years Foundation (LEYF), Dom Monkhouse of iomart, speakers from GCHQ, and Brendan O'Keefe of Epic CIC.
Watch the talks from all the speakers on the pages below.
On Tuesday 9th February, Happy and Epic CIC hosted the 2016 Transforming the Public Sector Conference at Kensington Town Hall in London. The conference focused on encouraging change within the public sector to improve staff engagement, happiness, and productivity, with real life examples from the speakers.
We heard from June O'Sullivan MBE with ideas about how to keep your staff happy, Brendan O'Keefe of Epic CIC with advice on hiring for attitude and how to re-motivate staff, and lessons from the private sector from Dom Monkhouse of iomart. Rekha Mehr of MassChallenge UK and Dr Sally Howes of the National Audit Office also spoke about the struggles of creating change in the public sector, and how they have sparked innovation and change within their respective organisations. Henry Stewart of Happy shared five ways to improve customer satisifaction, as well as how happy workplaces can result in better outcomes for patients.
Here you can find short videos and PowerPoint slides from the event.
4 Lessons From the 2016 Transforming the Public Sector Conference
Radical Innovation In a Key Part of UK Government
A group of speakers from GCHQ spoke about how they had introduced innovation into their department, saying “if we can innovate, really anyone can innovate.”
What Does 'Digitisation' Really Mean for an Organisation?
Dr Sally Howes of the National Audit Office talks about the challenges of digitisation in the private sector in this short video - it's not just data entry!
Advice for Re-Motivating Staff
Brendan O'Keefe, Managing Director of Epic CIC, discussed the challenges involved in the new trust-based way of working, and how you can keep your team motivated — including giving staff pre-approval to make decisions, removing triangulation from the workplace, and recruiting for attitude.
Feedback from happy learners
Ruby Alden-Gibson2 days ago
Really enjoyed the course. It was informative and I learnt loads!
Trusted Customer3 days ago
Very good, the process was easy and communication good. Mostly spoke to Laura so it would be good if all her emails had come from her name email address.
Trusted Customer3 days ago
Fully satisfied with the service and location of the training.
Trusted Customer6 days ago
Trent Grassian7 days ago
An incredible training, which was so engaging and informative. Really got a lot out of it and would highly recommend itt o others!
Joanne Spear7 days ago
thanks, the course was simple and easy to follow and i found the presenters approach very friendly.
Wilma Wheatley7 days ago
The tutor was great in including everyone. answered all the questions i had before attending
Trusted Customer7 days ago
Happy's training courses enhanced my knowledge and gave me new skills which I can use in my job to make things more efficient.
Jodie Moore8 days ago
Great course with a great tutor. Very interactive with good learning experiences.
Trusted Customer8 days ago
Great course, enjoyable and useful.
Jackie Costin8 days ago
Roumiana Grigorova8 days ago
I am very happy, taking this training. I would say I am one step more confident. This was an interesting and very useful experience. Our lecture was a great, I have to sa...