Dr Sally Howes, National Audit Office – What does ‘digitisation’ really mean for an organisation?
Dr Sally Howes is the Executive Leader responsible for innovation at the National Audit Office.
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What does ‘digitisation’ really mean for an organisation?
She discussed real examples of digitisation from projects in UK government, showing the challenges faced by managers of these projects. Plus she explained what digitisation really means – it’s not just data entry!
Sally also emphasised the power of the individual – an individual can make all the difference to a project, both good and bad.
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Claire Lickman
Claire is Head of Marketing at Happy. She has worked at Happy since 2016, and is responsible for Happy's marketing strategy, website, social media and more. Claire first heard about Happy in 2012 when she attended a mix of IT and personal development courses. These courses were life-changing and she has been a fan of Happy ever since. She has a personal blog at lecari.co.uk.
Next Conference: Happy Teams and the Buurtzorg Way
We are very excited to be partnering with Buurtzorg for this online event! If you haven't heard of them, Buurtzorg is a healthcare organisation in the Netherlands with over 15,000 staff that receives top marks from care inspectors and has a current patient satisfaction rating of 9.3. It's also been rated five times as one of the top places to work in the Netherlands. Why? Their staff is made up of hundreds of self-managing teams supported by regional coaches and a back office of just 50 people — with overheads accounting for just 8% of its total costs!
At this workshop from 10am to 4pm on 27th May 2021, you will hear from nurses and a coach working the Buurtzorg way in both Britain and the Netherlands. You will also be introduced to some of the techniques Happy uses for more effective staff involvement in decision-making.
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