Management Fundamentals Programme

Management Fundamentals (formerly Managing for the First Time) is about setting you up to succeed as a manager and equipping you with the fundamental skills of management. This workshop is both for those new to management or those who have been managing for some time but have never had any formal management training, and those who would simply like a refresher and an opportunity to learn how management approaches have evolved.

You’ll learn about how attitude is so important to management as well as providing practical steps and skills for being a great manager and how you can take action to make it happen.

On our public schedule, Management Fundamentals is either available as two consecutive days held in the classroom at Happy's HQ in London, or as 4 half-days held online once per week via Zoom (as Live Online Learning).

Management Fundamentals is also available for private bookings, both online and in the classroom — please get in touch for availability.

Course Overview

Prices

  • Standard Price

    £1,500*
  • SME
    Fewer than 250 staff

    £1,250*
  • Public Sector Price

    £1,100*
  • Large Charity
    Over 31+ staff

    £980*
  • Small Charity
    Fewer than 30 staff

    £760*
  • *Per person, excluding VAT

  • Duration

    2 days
  • Class size

    12 approx.
  • Location

    Interactive online sessions delivered via Zoom. The link is sent to you after booking.

    Classroom

    Public classroom sessions are held at 3rd Floor, 9 Alie Street, London E1 8DE

    Find out more

    Online|Classroom
  • Requirements

    This workshop has been designed for team leaders and supervisors, junior or new managers, and future managers. If you are a more experienced manager, you may find the four-day Happy Leadership Programme to be more appropriate.

What you will learn in Management Fundamentals

Course Overview

On our public schedule, Management Fundamentals is either available as two consecutive days held in the classroom at Happy's HQ in London, or as 4 half-days held online once per week via Zoom (as Live Online Learning).

The content delivered is the same and we create the same interactive and engaging environment via Zoom as we do in the classroom. However, some elements will have been adjusted for online delivery, with sections for self-guided study.

Our Management Fundamentals Programme is also available for private bookings, both online and in the classroom — please get in touch for availability.

Who is this workshop for?

This workshop has been designed for team leaders and supervisors, junior or new managers, and future managers.

If you are a more experienced manager, you may find the Happy Leadership Programme to be more appropriate.

What you will learn

In our Management Fundamentals Programme (formerly Managing for the First Time), you will gain personal insight and develop practical leadership and management skills to create a high performing team. You will develop your coaching skills and how to put your people at the heart of what you do. You will learn how to:

  • Gain confidence in your management approach
  • Focus on helping people achieve their best work
  • Build your personal credibility and trust within your team
  • Hold effective one-to-one meetings with your team members
  • Build positive relationship building with team members
  • Encourage teams to take ownership of work
  • The ability to adapt your approach to the individual and the situation

Themes covered

  • People working at their best
  • Creating true job ownership
  • Setting boundaries
  • Building your credibility as a manager
  • Identify the key behaviours that build trust with your team
  • Effective one-to-one meetings
  • Communication that builds relationships
  • Active Listening for great working relationships
  • Simple coaching skills to encourage responsibility within your team
  • Positive and constructive feedback
  • Feedback in practice
  • Using the situational leadership model to decide the best approach for an individual
  • Personal action plan beyond the programme

Our approach to programme delivery

Every programme is designed to ensure complete individual involvement and participation, it will stimulate your thinking and challenge you. The key focus is on practical skills and real outcomes throughout. The content will involve an innovative and engaging blend of activities so that you can directly apply it to your current performance and your future success.

Online workshops will be delivered through a combination of interactive workshops delivered live through Zoom, self-guided assignments and complete access to the Happy Leadership Portal of online resources throughout and beyond. 

You should reserve out the whole afternoon in your diary for the learning. This will allow you to join the interactive workshops and have time to reflect and do the assignments in between. We believe immersing yourself in the content for a whole day will create deep learning and lasting impact. 

Group Learning Events

Looking for a private group event for your team, or even your whole organisation?

We can organise a date that works for you, and we can tailor the content to your team. Our private workshops can be held online, inhouse at your workplace or here at Happy's HQ in Aldgate, Central London (following current government guidelines).

Find out more and enquire now

What are Happy's online events like?

In this short video, take a look at some of the ways that we create interactive, engaging experiences online using Zoom.

Book now

See our available public course dates below, or contact us for bespoke options.

First, choose your delivery style — in the classroom (at Happy's HQ in London) as 2 consecutive days or Live Online as 4 x half-day sessions.

Classroom sessions are 2 days, held consecutively.

For Live Online sessions held over 4 x half-days, the dates are 4th July, 11th July, 18th July and 25th July, from 2pm - 4.30pm.

The Small Print

For Face-to-Face Live Online Learning

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

Each day of the course will be delivered via a combination of face-to-face live online Zoom sessions and self-guided study. You should reserve the full day in your diary for the learning. This will allow you to join the interactive workshops and have time to reflect and do the assignments in between. 

Learners should log into the training session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.

Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera — if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

For classroom sessions

All public classroom sessions take place at Happy's HQ in London at Robert Dolan House, 9 Alie Street, London E1 8DE. Please see our Contact Us page for full directions and a PDF map.

Each day of the course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Coronavirus Update

In light of the current Coronavirus outbreak we want all of our customers to be reassured that we are working to maintain the highest standards of Health and Safety. We are monitoring the situation closely and are following all current Government guidelines.

Please see our Coronavirus Policy for more details and the latest information.

If you have any questions or concerns, our friendly team are available Monday to Friday, 9am to 5pm. You can leave a message on 020 7375 7300 or email us at hello@happy.co.uk.

Did you know...

...a good place to start is to think about the managers that have inspired you?

What was it about their style or attitude that connected with you? Try to list some of their essential management traits and think about how to reflect these yourself. 

Happy offers a number of other leadership and management programmes, including:

Becoming a Multiplier to enable you to inspire great performances from your people and drive extraordinary results. Find out more

Giving a Positive Constructive Appraisal to enable you to offer constructive feedback that leaves the appraised feeling empowered. Find out more