Becoming a Multiplier

Multipliers are hard-edged leaders and managers. They expect great things from their people and drive them to achieve extraordinary results. They understand that their role is to invest, to teach, and to coach.

Using the best thinking from the book, Multipliers: How the Best Leaders Make Everyone Smarter by Liz Wiseman, we will show you how to become a Multiplier of others.

This workshop is currently available online as Face-to-Face Live Online Learning using Zoom for public bookings. We are able to offer classroom sessions for private bookings only — please get in touch for availability.

Course Overview


  • Standard Price

  • SME
    Fewer than 250 staff

  • Public Sector Price

  • Large Charity
    Over 31+ staff

  • Small Charity
    Fewer than 30 staff

  • *Per person, excluding VAT

  • Duration

    1 day
  • Location

    Interactive online sessions delivered via Zoom. The link is sent to you after booking.


Course Overview

Our public programme for our Becoming a Multiplier workshop is currently only available in the classroom for public course bookings (open to all).

We are able to run this workshop both online as Face-to-Face Live Online Learning using Zoom and in the classroom for private group bookings — please get in touch with our friendly team for more information, pricing and availability.

What you will learn

Multipliers make everyone around them smarter...

Are you the sort of leader that creates genius everywhere and with everyone? Do you get 2x more effort and intelligence from those in your team? Do you enable those around you to identify the problems and then fix them? Do you amplify the voice of others? Do you connect people with opportunities in order that they will make a real difference? Do you give support but never take away accountability? Do you create a safe space for people to bring their best thinking?

Using the best thinking from the book, Multipliers: How the Best Leaders Make Everyone Smarter by Liz Wiseman, this transformational one-day workshop will show you how to become a Multiplier of others.

You will learn how to create:

  • High-performing teams working to their strengths
  • Greater trust and autonomy for your people
  • A more engaged and motivated workforce
  • High levels of accountability within the team, enabling them to deliver high quality on time
  • Greater innovation and greater productivity

Themes covered

  • Reflect on your tendencies as a leader
  • Complete a self-assessment behaviours questionnaire
  • Understand the key messages in the Multipliers book
  • Understand which leadership behaviours accidentally diminish others
  • Reflect on your experience of Diminishers and Multipliers
  • Learn the mindset and beliefs of Multipliers
  • Learn about the model and the 5 Multiplier roles
  • Understand the Multiplier roles in practice
  • Adopt Multiplier thinking to address your diminishing tendencies
  • Identify practical solutions for your people problems
  • Reflect on practical actions to enhance your Multiplier practices
  • Reflect on a series of questions to enable you to take action and decide which next steps to prioritise

Our approach to programme delivery

Every programme is designed to ensure complete individual involvement and participation, it will stimulate your thinking and challenge you. The key focus is on practical skills and real outcomes throughout. The content will involve an innovative and engaging blend of activities so that you can directly apply it to your current performance and your future success.

Group Learning Events

Looking for a private group event for your team, or even your whole organisation?

We can organise a date that works for you, and we can tailor the content to your team. Our private workshops can be held online, inhouse at your workplace or here at Happy's HQ in Aldgate, Central London (following current government guidelines).

Find out more and enquire now

What's it like to learn with Happy?

Be involved, engaged and challenged in our leadership programmes. In this video, Happy's Managing Director, Cathy Busani, delivers a session on Google’s Project Oxygen and the qualities of a great manager.

Book now

See our available course dates, or contact us for bespoke options.

The Small Print

For Face-to-Face Live Online Learning

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

You should reserve out 10am to 4.30pm in your diary for the learning. This will allow you to join the interactive workshops and have time to reflect and do the assignments in between. We believe immersing yourself in the content for a whole day will create deep learning and lasting impact. 

Learners should log into the training session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.

Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera — if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

For classroom sessions

All public classroom sessions take place at Happy's HQ in London at Robert Dolan House, 9 Alie Street, London E1 8DE. Please see our Contact Us page for full directions and a PDF map.

The course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Coronavirus Policy

In light of the current Coronavirus outbreak we want all of our customers to be reassured that we are working to maintain the highest standards of Health and Safety. We are monitoring the situation closely and are following all current Government guidelines.

Please see our Coronavirus Policy for more details and the latest information.

If you have any questions or concerns, our friendly team are available Monday to Friday, 9am to 5pm. You can leave a message on 020 7375 7300 or email us at

happy learners

Did you know...

...a manager who allows you to develop your own solutions will make you feel better about yourself?

Multipliers are unique for their ability to bring out the intelligence and abilities of the entire workforce. They do this by encouraging innovation and the use of each individual’s imagination.

Happy has a number of other leadership and management programmes, including:

Managing Change Positively to enable you to support your team through change and provide a clear understanding of how to involve people. Find out more

Giving a Positive Constructive Appraisal to enable you to offer constructive feedback that leaves the appraised feeling empowered. Find out more