Brendan O’Keefe, Epic CIC – Advice for re-motivating staff

In: BlogDate: Feb 22, 2016By: Claire Lickman

Brendan was the last speaker of the day, and is Managing Director of Epic CIC. On 1st January 2014, Epic moved away from Royal Borough of Kensington’s Youth Support and Development Service, becoming the UK’s first youth service employee-led mutual. Brendan and his team worked with Happy to create an exciting and happy workplace.

Brendan discussed the challenges involved in this new way of working – including giving staff pre-approval to make decisions, removing triangulation from the workplace, and recruiting for attitude.

'Hire for attitude, train for skill' - A new approach to recruitment

Pre-approval - what is it and how can it work for your organisation?

Pre-approval was an idea Brendan took from Henry’s Happy Manifesto, and he admits that it was difficult – particularly when the first decision made through the pre-approval system, was coming up with the new name! However, he says “when you give a team a task and the responsibility, they do it really well.”

You can read more about how Happy worked with Epic CIC in Henry’s Blog.

Click here to download Brendan’s PowerPoint presentation (PDF).

Claire Lickman

Claire is Digital Marketing Coordinator at Happy. She has worked at Happy since 2016, and is responsible for Happy's marketing strategy, website, social media and more. Claire first heard about Happy in 2012 when she attended a mix of IT and personal development courses. These courses were life-changing and she has been a fan of Happy ever since.

More by Claire

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