What Do a Manager and an Underwater Photographer Have in Common?
The focus of Donna Reeves’ work is internal communication and engagement challenges. Although currently head of engagement at Fenwick, Donna previously worked at British multinational retailing company, Kingfisher, directing internal communication and engagement development. Donna refers back to her time at Kingfisher in her talk at the 2018 Happy Workplaces conference. In this two-minute excerpt, Donna reflects on an expression that she used with the managers: "calm the fish." Just like an underwater photographer has to move in a way that doesn't scare the fish, when a manager enters a room, they shouldn't cause anxiety or stress for their team.