Hounslow Council: How Staff and Residents Remoulded the Council to Make a New, Happy Hounslow.
Steve Walker-Whitehead is the Director of Human Resources and Organisational Development at the London Borough of Hounslow and he helped to lead the workforce transformation programme and the development of the new One Hounslow values framework. In this video, from the 2022 Happy Workplaces Conference, Steve is joined by his colleague Tracy Ampah, Head of Organisational Development Leadership and Learning, as they take us through the transformation step-by-step and talk us through some feedback stories from their staff as they embark on the Happy Level 7 Senior Leadership Programme or Happy MBA.