happy Blogs

Pre-Approve It!

What is the key to creating a happy workplace? I’ve just a written a book with what I see as the 10 key principles of a great workplace but for me one thing stands out.

The Happy Manifesto has been launched for a week, and so far we’ve sold just over 500 copies. That is not going to get The Happy Manifesto into the best seller charts but it is 10% of the print run and enough to pay off 80% of the total production costs – which is nice given that we self-published it.

Opinion Poll: People Want to be Happy at Work

I was involved in an opinion poll last month which asked office workers "how important is it for you to be happy at work?"

Almost Half of Office Workers Want to Change Their Manager

Of those expressing a view, 47% of UK office workers would change their manager if they could.

Are You a Good Gardener?

Last Friday I gave a talk at London Business School to help launch their report on Employee Centred Management with HCL (a hugely inspirational Indian IT company).

I am a huge fan of Pret A Manger, the UK-based sandwich chain. It’s a combination of the enthusiasm and friendliness of their people with the quality of the product and systems focused on delivering a great service.

Develop your people's responsibility: Promote all your people to be in charge of something, and something reasonably important.

Great Workplaces Make More Money Part 2

While a profit driven workplace might not be a happy workplace, a happy workplace can most definitely be a profitable one.

Get Your Staff to Walk in Your Customer's Shoes

It is never enough to explain what the customer needs - get your staff to walk in your customer's shoes and experience their life.

Great Workplaces Make More Money

Fortune magazine tracked companies from the great workplaces list over 12 years, and found 3-fold outperformance over the stock market.