Credibility in the Workplace

Being seen as credible at work can be a key indicator of your professional success. Wherever you sit in your organisation’s hierarchy, this one-day workshop will give you time out to reflect on your current working behaviours and how they impact and influence those around you.

Course Overview

What you will learn

You will enhance your ability to deal with others in a way that is productive yet maintains and improves relationships. Empower yourself to have a voice and be heard!

Themes covered

By the end of this one-day Building Credibility workshop, you will be able to:

  • Identify the benefits of building personal credibility
  • Identify the professional situations that present difficulty and why
  • Identify your barriers to behaving assertively
  • Discover what true assertiveness means
  • Understand the cycle of conflict and the reasons others may be difficult with us
  • Identify how to deal with conflict constructively
  • Learn how to frame your requests so that you are more likely to be heard
  • Discover the benefits and core elements of creating trust
  • Identify the 13 behaviours that build trust and how to use them in practice
  • Understand the benefits of building an effective peer support network
  • You will also develop your own personal action plan beyond the programme.

Further Support

If you need help following this Building Credibility in the Workplace workshop with fulfilling your personal action plan, then we also offer 1 to 1 executive coaching which can provide you with an insightful and structured space to discover and develop yourself further in order to achieve even more positive results.

5 out of 5 stars

Dez was fab - really empowering! It's the second course I've done with him and they've both been brilliant.

Trusted Customer25 days ago

Group Learning Events

If you have five or more learners, a private group event could be cheaper.

We can tailor the content to your team, and host the workshop inhouse at your workplace or here at Happy's HQ in Aldgate, Central London.

Find out more and enquire now

What's it like to learn with Happy?

Be involved, engaged and challenged in our leadership programmes. In this video, Happy's Managing Director, Cathy Busani, delivers a session on Google’s Project Oxygen and the qualities of a great manager.

Book now

See our available course dates, or contact us for bespoke options

Credibility in the Workplace
There are currently no upcoming course dates available. Please contact our team on 020 7375 7300 or email happy@happy.co.uk to enquire and find out availability for private groups.

Please note that your booking is not secured until you checkout. All prices listed in the shopping cart are excluding VAT.

If you are booking at a discounted rate (for example, if you are from a charity), you will see this on the final stage of the shopping cart after you have set up your account or logged in. Discount codes can also be added on this final page.

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Contact us now!

020 7375 7300

Why choose Happy?

  • Award-winning learner-focused approach
  • Small class sizes to give personal one-to-one support
  • Two years of free support after your course
  • Private group options available
  • No quibble money-back guarantee on all courses

The Small Print

The course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Coronavirus Update

Due to current government guidelines we have temporarily closed our training centre in London. All of our staff are now working remotely, and all classroom training has been postponed until 29th May.

We have developed a fantastic range of interactive webinars delivered by our experienced facilitators, Live Online Learning. We understand that for many people this will be the first time that they have worked from home and so we have developed short 1.5-2 hour sessions to help you adjust to this new situation. You can see details of our IT Skills live online learning sessions here and our Personal Development sessions here – or we can adapt any of our classroom training into webinar format for you.

For the latest government guidance, please visit the gov.uk website.

We will continue to monitor the situation and will advise all clients if the situation changes.

If you have any questions or concerns, or would like to arrange some online training, our friendly team are available Monday to Friday, 9am to 5pm. You can leave a message on 020 7375 7300 or email us at hello@happy.co.uk.

happy learners

Did you know...

...a great way to define credibility is by thinking about the attitudes of positive leaders from your past?

What was it about their attitude that convinced you they were credible? Try to list some of their essential traits and think about how to reflect these in your own workplace behaviour.

Happy offers a number of other leadership and management programmes, including:

Managing for the First Time to help you understand what makes a great manager and the practical steps you can take to make it happen. Find out more

Giving a Positive Constructive Appraisal to enable you to offer constructive feedback that leaves the appraised feeling empowered. Find out more