Credibility in the Workplace

Being seen as credible at work can be a key indicator of your professional success. Wherever you sit in your organisation’s hierarchy, this one-day workshop will give you time out to reflect on your current working behaviours and how they impact and influence those around you.

This workshop is currently available online as Face-to-Face Live Online Learning using Zoom for public bookings. We are able to offer classroom sessions for private bookings only — please get in touch for availability.

Course Overview

Prices

  • Standard Price

    £750*
  • SME
    Fewer than 250 staff

    £625*
  • Public Sector Price

    £550*
  • Large Charity
    Over 31+ staff

    £490*
  • Small Charity
    Fewer than 30 staff

    £380*
  • *Per person, excluding VAT

  • Duration

    1 day
  • Location

    Interactive online sessions delivered via Zoom. The link is sent to you after booking.

    Online

Course Overview

This workshop is currently only available on our public programme as Live Online Learning, via Zoom. It is also available for private bookings, both online and in the classroom — please get in touch for availability.

The online content is the same and we create the same interactive and engaging environment via Zoom as we do in the classroom. However, some elements will have been adjusted for online delivery, with sections for self-guided study.

What you will learn

You will enhance your ability to deal with others in a way that is productive yet maintains and improves relationships. Empower yourself to have a voice and be heard!

Themes covered

By the end of this one-day Building Credibility workshop, you will be able to:

  • Identify the benefits of building personal credibility
  • Identify the professional situations that present difficulty and why
  • Identify your barriers to behaving assertively
  • Discover what true assertiveness means
  • Understand the cycle of conflict and the reasons others may be difficult with us
  • Identify how to deal with conflict constructively
  • Learn how to frame your requests so that you are more likely to be heard
  • Discover the benefits and core elements of creating trust
  • Identify the 13 behaviours that build trust and how to use them in practice
  • Understand the benefits of building an effective peer support network
  • You will also develop your own personal action plan beyond the programme.

Further Support

If you need help following this Building Credibility in the Workplace workshop with fulfilling your personal action plan, then we also offer 1-to-1 Executive Coaching which can provide you with an insightful and structured space to discover and develop yourself further in order to achieve even more positive results.

Group Learning Events

Looking for a private group event for your team, or even your whole organisation?

We can organise a date that works for you, and we can tailor the content to your team. Our private workshops can be held online, inhouse at your workplace or here at Happy's HQ in Aldgate, Central London (following current government guidelines).

Find out more and enquire now

What's it like to learn with Happy?

Be involved, engaged and challenged in our leadership programmes. In this video, Happy's Managing Director, Cathy Busani, delivers a session on Google’s Project Oxygen and the qualities of a great manager.

Book now

See our available course dates, or contact us for bespoke options.

The Small Print

For Face-to-Face Live Online Learning

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

You should reserve out 10am to 4.30pm in your diary for the learning. This will allow you to join the interactive workshops and have time to reflect and do the assignments in between. We believe immersing yourself in the content for a whole day will create deep learning and lasting impact. 

Learners should log into the training session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.

Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera — if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

For classroom sessions

All public classroom sessions take place at Happy's HQ in London at Robert Dolan House, 9 Alie Street, London E1 8DE. Please see our Contact Us page for full directions and a PDF map.

The course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Coronavirus Policy

In light of the current Coronavirus outbreak we want all of our customers to be reassured that we are working to maintain the highest standards of Health and Safety. We are monitoring the situation closely and are following all current Government guidelines.

Please see our Coronavirus Policy for more details and the latest information.

If you have any questions or concerns, our friendly team are available Monday to Friday, 9am to 5pm. You can leave a message on 020 7375 7300 or email us at hello@happy.co.uk.

Did you know...

...a great way to define credibility is by thinking about the attitudes of positive leaders from your past?

What was it about their attitude that convinced you they were credible? Try to list some of their essential traits and think about how to reflect these in your own workplace behaviour.

Happy offers a number of other leadership and management programmes, including:

Managing for the First Time to help you understand what makes a great manager and the practical steps you can take to make it happen. Find out more

Giving a Positive Constructive Appraisal to enable you to offer constructive feedback that leaves the appraised feeling empowered. Find out more