Managing for the First Time
Stepping up and becoming a manager requires a new attitude and skill set. Set yourself up to succeed with this two-day introduction training course to help you understand what makes a great manager and the practical steps you can take to make it happen.
This course is now being delivered remotely via Zoom. Visit the new course page or see our Live Online Learning page for all of our interactive leadership and personal development sessions, covering specific skills such as working from home, engaging remote meetings, using Zoom, and more.
What you will learn
- Gain confidence in your management approach
- Focus on helping people achieve their best work
- Build your personal credibility and trust within your team
- Hold effective one-to-one meetings with your team members
- Build positive relationship building with team members
- Encourage teams to take ownership of work
- The ability to adapt your approach to the individual and the situation
- People working at their best
- Creating true job ownership
- Setting boundaries
- Building your credibility as a manager
- Identify the key behaviours that build trust with your team
- Effective one-to-one meetings
- Communication that builds relationships
- Active Listening for great working relationships
- Simple coaching skills to encourage responsibility within your team
- Positive and constructive feedback
- Feedback in practice
- Using the situational leadership model to decide the best approach for an individual
- Personal action plan beyond the programme
This two-day workshop has been designed for team leaders and supervisors, junior or new managers, and future managers. If you are a more experienced manager, you may find the four-day Happy Workplace Programme to be more appropriate.
Group Learning Events
If you have five or more learners, a private group event could be cheaper.
We can tailor the content to your team, and host the workshop inhouse at your workplace or here at Happy's HQ in Aldgate, Central London.
What's it like to learn with Happy?
Be involved, engaged and challenged in our leadership programmes. In this video, Happy's Managing Director, Cathy Busani, delivers a session on Google’s Project Oxygen and the qualities of a great manager.
The Small Print
The course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.
Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.
The happy Guarantee
We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.
If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.
Due to current government guidelines we have temporarily closed our training centre in London. All of our staff are now working remotely, and all classroom training has been postponed until 29th May.
We have developed a fantastic range of interactive webinars delivered by our experienced facilitators, Live Online Learning. We understand that for many people this will be the first time that they have worked from home and so we have developed short 1.5-2 hour sessions to help you adjust to this new situation. You can see details of our IT Skills live online learning sessions here and our Personal Development sessions here – or we can adapt any of our classroom training into webinar format for you.
For the latest government guidance, please visit the gov.uk website.
We will continue to monitor the situation and will advise all clients if the situation changes.
If you have any questions or concerns, or would like to arrange some online training, our friendly team are available Monday to Friday, 9am to 5pm. You can leave a message on 020 7375 7300 or email us at email@example.com.
Did you know...
...a good place to start is to think about the managers that have inspired you?
What was it about their style or attitude that connected with you? Try to list some of their essential management traits and think about how to reflect these yourself.
Happy offers a number of other leadership and management programmes, including:
Becoming a Multiplier to enable you to inspire great performances from your people and drive extraordinary results. Find out more
Giving a Positive Constructive Appraisal to enable you to offer constructive feedback that leaves the appraised feeling empowered. Find out more