Be the Best You Can Be At Work

Do you need help in unlocking your true potential? Are you struggling to achieve all that you are and can be? Do you want to raise your performance and confidence levels?

This comprehensive one-day workshop will help you to feel more confident and less stressed, will enhance your working relationships, and give you the tools to manage your time more effectively.

This workshop is currently only available online, delivered as an interactive webinar via Zoom. See below for the full outline and upcoming dates.

Course Overview

  • Standard Price

    £300*
  • Public Sector Price

    £195*
  • Charity < 15 Staff

    £110*
  • Charity 16-30 Staff

    £150*
  • Charity 31+ Staff

    £195*
  • *per person, excluding VAT
  • Duration

    1 day
  • Class size

    12 approx.

Course overview 

Currently all of our classroom sessions have been suspended until we receive further government guidance. We have converted this classroom workshop into an interactive webinar delivered via Zoom.

We have had to adjust the course content slightly so it can be delivered online — please see below for the updated outline.

 

This full day remote course will be delivered via a combination of face-to-face live-online Zoom sessions and self-guided study. The self-guided elements will focus on explaining the concepts and tools and allow for self-reflection. The Zoom sessions will focus on group interaction, discussion, exercises, and opportunities to practice the skills.

Please do not plan any other remote meetings on this day. It can be intense being online and we’d love you to be fresh throughout the learning.

What you will learn

Behaving Assertively and Building Confidence

  • Discover what true assertiveness means
  • Define the four behavioural types and understand more about each
  • Identify your inner dialogue and then manage it through positive thinking
  • Understand the link between assertiveness and body language
  • Discover how to disagree assertively
  • Identify some key tips to build your confidence

Improve Your Working Relationships through Developing Your Active Listening Skills

  • Understand how communication works and look at the difference between listening and hearing
  • Discover the benefits of empathic listening
  • Recognise what stops you listening and identify solutions to deal with this
  • Identify ten tips for building exceptional relationships with colleagues at work

Key Tips to Dealing with Stress Positively

  • Identify your symptoms of stress – physical, mental and emotional, professional and personal
  • Establish what causes you to feel stressed – enabling you to spot stress before it happens, and take action ahead of time
  • Discover what you already do to deal with stress – these may be good techniques you can keep, or they may be making the situation worse in the long run, which will need to change
  • Experience one practical method for dealing with stress in the future

Effective Time Management

  • Identify the classic symptoms of bad time management
  • Understand what steals your time and where urgency is created and why
  • Get our key tips to create more time and work as effectively as possible

You will also develop your own personal action plan beyond the programme.

What you will learn

Behaving Assertively and Building Confidence

  • Discover what true assertiveness means
  • Define the four behavioural types and understand more about each
  • Identify your inner dialogue and then manage it through positive thinking
  • Understand the link between assertiveness and body language
  • Discover how to disagree assertively
  • Identify some key tips to build your confidence

Improve Your Working Relationships through Developing Your Active Listening Skills

  • Understand how communication works and look at the difference between listening and hearing
  • Discover the benefits of empathic listening
  • Recognise what stops you listening and identify solutions to deal with this
  • Identify ten tips for building exceptional relationships with colleagues at work

Key Tips to Dealing with Stress Positively

  • Identify your symptoms of stress – physical, mental and emotional, professional and personal
  • Establish what causes you to feel stressed – enabling you to spot stress before it happens, and take action ahead of time
  • Discover what you already do to deal with stress – these may be good techniques you can keep, or they may be making the situation worse in the long run, which will need to change
  • Experience one practical method for dealing with stress in the future

Effective Time Management

  • Identify the classic symptoms of bad time management
  • Understand what steals your time and where urgency is created and why
  • Get our key tips to create more time and work as effectively as possible

You will also develop your own personal action plan beyond the programme.

5 out of 5 stars

Excellent

Steve Harnett5 days ago

Need help? Call us on

020 7375 7300

Group Learning Events

If you have five or more learners, a private group event could be cheaper.

We can tailor the content to your team, and host the workshop inhouse at your workplace or here at Happy's HQ in Aldgate, Central London.

Find out more and enquire now

What are Happy's online events like?

In this short video, take a look at some of the ways that we create interactive, engaging experiences online using Zoom.

Book now

See our available course dates, or contact us for bespoke options.

The Small Print

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

In ordinary circumstances, the course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Coronavirus Update

Due to current government guidelines we have temporarily closed our training centre in London. All of our staff are now working remotely, and all classroom training has been postponed until further notice.

We have developed a fantastic range of interactive webinars delivered by our experienced facilitators, Live Online Learning. You can see details of our IT Skills live online learning sessions here and our Personal Development sessions here – or we can adapt any of our classroom training into webinar format for you.

For the latest government guidance, please visit the gov.uk website.

We will continue to monitor the situation and will advise all clients if the situation changes.

If you have any questions or concerns, or would like to arrange some online training, our friendly team are available Monday to Friday, 9am to 5pm. You can leave a message on 020 7375 7300 or email us at hello@happy.co.uk.

Did you know...

...identifying your inner chimp can enable you to hold back when that difficult email comes in?

Our initial emotional reaction often doesn’t get the best results. There have no doubt been times when you’ve written an email response and then thought "hang on, that’s my chimp talking."

Happy offers a number of other personal development programmes, including:

Assertiveness teaches you techniques of assertive communication in order to express yourself more clearly, openly and confidently in your personal and professional relationships. Find out more

Emotional Intelligence enhances your ability to use your emotional intelligence to feel more positive and be more effective throughout your life. Find out more