This one-day Assertiveness course will help you to analyse your current behaviour patterns and situations where you are experiencing difficulty. You will learn and practice skills and techniques of assertive communication in order to express yourself more clearly, openly and confidently in your personal and professional relationships.
We also host a female-only Assertiveness workshop for learners who feel more comfortable learning in an all-female environment.
Public Sector Price£225*
Charity < 15 Staff£125*
Charity 16-30 Staff£175*
Charity 31+ Staff£225*
- *Excluding VAT
Class size12 approx.
This one-day workshop has been designed to give you the skills and confidence to be more assertive at work and in your personal life.
The themes covered in this one-day course on assertiveness include:
- How do you communicate?
- Analysing your current behaviour patterns around assertiveness
- Recognising assertive and non-assertive behaviour
- Conflict styles and dealing with conflict constructively
- Being assertive
- Barriers to assertive behaviour
- Assertive body image
- Communicating more effectively and assertively
- How to say no
- Getting heard in meetings
- Giving and receiving compliments and criticism
- Explore situations where you are struggling to behave assertively and develop strategies to handle them more effectively
- Personal action plan beyond the programme
We have also designed a female-only Assertiveness workshop as some learners may feel more comfortable learning in an all-female environment. The content of both workshops is identical.
Our approach to programme delivery
Every programme is designed to ensure complete individual involvement and participation, it will stimulate your thinking and challenge you. The key focus is on practical skills and real outcomes throughout. The content will involve an innovative and engaging blend of activities so that you can directly apply it to your current performance and your future success.
If you need help beyond this programme fulfilling your personal action plan, then we also offer 1 to 1 executive coaching which can provide you with an insightful and structured space to discover and develop yourself further in order to achieve even more positive results.
What's it like to learn with Happy?
We offer complete individual involvement and participation on all of our workshops. In this video, Nicky delivers a short session about the different Communication Styles, and how they affect the way you work with and manage others.
The Small Print
The course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.
Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.
The happy Guarantee
We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.
If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.
Did you know...
One of the things that stops people being assertive is the movie they create in their head of what will happen if they try it. But it's a fiction, not a documentary.
In our one-day Assertiveness for Women workshop, you will analyse your current behaviour patterns and situations where you are experiencing difficulty. You will learn and practice skills and techniques of assertive communication in order to express yourself more clearly, openly and confidently in your personal and professional relationships. Find out more
In our one-day Building Self-Confidence workshop, you will look at your thoughts, feelings and behaviour to create a greater sense of self-confidence. Find out more
For more personal support, we can offer Executive Coaching. Either face to face or on the phone, we’ll listen to your issues and guide you into becoming the best that you can be. Find out more