Decision-Making at happy
Happy is a democratic workplace, with decisions made across all levels by the company as a whole or by the individuals that will be impacted.
New ideas by team members are implemented using Pre-Approval.
Find out more about the decision-making process and Pre-Approval below.
Would you like to work in a workplace like this?
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Decisions that do not affect the whole organisation are made through Pre-Approval. When finding a solution to a problem at Happy, staff will speak to key members of the company to create aims and guidelines. Whatever they decide to do, as long as it's within the guidelines, they can go ahead and do it.
Some of the things that people at Happy have changed with Pre-Approval are Happy's website, the pricing for our IT training courses, Happy's organisation chart, and automated emails to clients. (Find out about Happy's org chart here.)
I was quite new to my role when I noticed our automated ‘joining instructions’ emails were not very professional. Through my work with our clients, I realised that improvement was needed because vital information was being missed. Even though this wasn’t in my job description, I wanted to make it better. I mentioned it to my M&M and she just said ‘yes - improve it, go for it, you are pre-approved’. I feel like pre-approval motivates and gives you energy; it really does make you feel very free.Laura Ffrench, Account Manager
Does this sound like a company you'd be proud to work for?
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