Clive Hutchinson, CEO, Cougar Automation

In: BlogDate: May 03, 2013By: Claire Lickman

Clive Hutchinson is the CEO of Cougar Automation, and he spoke to us during the Creating Happy Workplaces Conference about his focus on sustainable, profitable growth through customer service.

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Clive Hutchinson, CEO, Cougar Automation

Clive has led Cougar Automation since 2001. During this time he has been developing and refining a strategy for sustainable and profitable growth through delivering fantastic customer service. This has built Cougar Automation into an organisation with outstanding values, culture and radical management methods which has been recognised by many awards. These include The Management Today Service Excellence Awards, The UK Customer Experience Awards, The Wow Awards and The Sunday Times Best 100 Companies.

As well as leading Cougar Automation, Clive also now helps other organisations flourish and succeed through making the most of their people.

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Claire Lickman

Claire is Head of Marketing at Happy. She has worked at Happy since 2016, and is responsible for Happy's marketing strategy, website, social media and more. Claire first heard about Happy in 2012 when she attended a mix of IT and personal development courses. These courses were life-changing and she has been a fan of Happy ever since. She has a personal blog at lecari.co.uk.

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