happy Blogs

Two weeks ago I posted a blog on the research into the performance of companies in the US Great Workplaces list from 1998-2000. This showed that the stock market value of the companies these lists increased at a considerably greater rate than the average stock market company. That research was done by the widely respected business magazine Fortune. But, I have been asked, is there an academic peer-reviewed study that shows the same. And the answer is Yes.

Great Workplaces Make More Money Part 2

While a profit driven workplace might not be a happy workplace, a happy workplace can most definitely be a profitable one.

A Lesson in Learning from Mark Zuckerberg

I’ve been reading the excellent What would Google Do by Jeff Jarvis. Among many great ideas on how to be more responsive is the story of how Mark Zuckerberg passed his art history exam at Harvard.

Get Your Staff to Walk in Your Customer's Shoes

It is never enough to explain what the customer needs - get your staff to walk in your customer's shoes and experience their life.

Great Workplaces Make More Money

Fortune magazine tracked companies from the great workplaces list over 12 years, and found 3-fold outperformance over the stock market.

Happy Staff are More Productive

“Improved psychological well being (PWB) leads to a more productive and successful workplace. The case has been proven in academic studies over the last ten years.” Those were the words of Ivan Robertson, giving a seminar on well-being at the LSE this week.

3 Key Elements to Make Your Presentation Great

Engaging PowerPoint Presentations is one of my favourite courses to teach. I get people to evaluate which slides work and which don’t. They look at their own experience of great presentations. Believe it or not, it is never to do with slides full of bullet-pointed text appearing on screen.

Being CEO of Happy means I get to deal with anybody who we have upset and who my colleagues haven’t managed to make happy. This doesn’t happen often and it’s never good to speak to a customer who we have let down but I do actually enjoy the task. Based on being open, admitting anything we got wrong and finding out what they need, there is nearly always a way to meet people’s needs.

For best value in buying products there are two different approaches: Use the forces of competition, or use economies of scale.

The origins of Happy date back to 1987, when founder Henry Stewart first registered the company and started providing training to friends and contacts.