How to Have Conversations That Matter (Live Online Learning)
Often, we avoid the conversations that we most need to have. We tell ourselves they will go badly and we need to put up with a difficult situation. With the right approach and skills you can have meaningful conversations about the stuff that really matters AND have positive relationships.
This two hour session will be delivered online through Zoom. Happy's Live Online Learning sessions are interactive webinars. The facilitator guides learners through the material, encouraging participation and interaction.
• Practise a proven technique to prepare for important situations
• Transform anger and hurt feelings into powerful dialogue
• Make it safe to talk about almost anything
• Be persuasive, not abrasive
• Improve your professional working relationships through your conversations
There are two units in this programme:
Unit one: Self-guided introduction to the topic and key concepts (maximum 30 minutes). This needs to be completed before the workshop.
Unit two: Two-hour face to face live online workshop focusing on real examples and developing the skills.
Group Learning Events
If you have five or more learners, a private group event could be cheaper.
We can tailor the content to your team, and host the workshop inhouse at your workplace or here at Happy's HQ in Aldgate, Central London.
What are Happy's online events like?
In this short video, take a look at some of the ways that we create interactive, engaging experiences online using Zoom.
The Small Print
All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.
Learners should log into the training session 10 minutes before the start time, to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.
Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera — if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.
Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.
The happy Guarantee
We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.
If you don’t feel that your training has been useful or if you are unhappy in any way, just get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.
Testimonials from happy Learners
Sylvia Speakman3 days ago
The facilitator was excellent and helpful.
Steve Harnett3 days ago
Very professional, the course was although virtual was still very enjoyable and used the technology well.
Doris Njiru3 days ago
Well coordinated presentation and break up which were easy to relate with. The topics were practical real live experience and learnt a lot.
Sharon McGimpsey4 days ago
great fun and interactive course - loved it
Julia Murtagh4 days ago
Very informative and interactive
Louise Heywood4 days ago
Friendly tutor all materials provided in advance
Davinder Sandhu4 days ago
training was well delivered, trainer was honest and adaptable.
Roger Homsey4 days ago
good work I believe
Teresa Donegan4 days ago
Was very satisfied with pee arrangements, how the course was adapted to accommodate our needs and the Tutor was excellent
Phil Millership4 days ago
Excellent very good experience
Sue Calvert5 days ago
Short cuts handy, showing formulae in cells and comments is useful
Sue Calvert5 days ago
Prompt, reliable and relevant