How to Have Conversations That Matter (Live Online Learning)
Often, we avoid the conversations that we most need to have. We tell ourselves they will go badly and we need to put up with a difficult situation. With the right approach and skills you can have meaningful conversations about the stuff that really matters AND have positive relationships.
This two hour session will be delivered online through Zoom. Happy's Live Online Learning sessions are interactive webinars. The facilitator guides learners through the material, encouraging participation and interaction.
Public Sector Price£115*
Charity < 15 Staff£65*
Charity 16-30 Staff£90*
Charity 31+ Staff£115*
- *per person, excluding VAT
Class size12 approx.
Please don’t plan any other remote meetings on this day, it can be intense being online and we’d love you to be fresh throughout the learning.
• Practise a proven technique to prepare for important situations
• Transform anger and hurt feelings into powerful dialogue
• Make it safe to talk about almost anything
• Be persuasive, not abrasive
• Improve your professional working relationships through your conversations
There are two units in this programme:
Unit one: Self-guided introduction to the topic and key concepts (maximum 30 minutes). This needs to be completed before the workshop.
Unit two: Two-hour face to face live online workshop focusing on real examples and developing the skills.
Group Learning Events
If you have five or more learners, a private group event could be cheaper.
We can tailor the content to your team, and host the workshop inhouse at your workplace or here at Happy's HQ in Aldgate, Central London.
The Small Print
All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.
Learners should log into the training session 10 minutes before the start time, to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.
Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera — if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.
Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.
The happy Guarantee
We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.
If you don’t feel that your training has been useful or if you are unhappy in any way, just get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.
Testimonials from happy Learners
Hannah25 days ago
test test test
Trusted Customer47 days ago
I didn't book this course for myself, but I thought the service throughout the day was very good. It felt very well organised, even down to ensuring breaks were staggere...
Trusted Customer56 days ago
The course well thought out, relevant , easy to follow and the tutor was very experienced.
Emma Clegg57 days ago
Very helpful and detailed
Trusted Customer57 days ago
Very useful course. Great tuition from instructor. Good pace of learning.
Elena Gatti57 days ago
Kevin was very attentive to how I learnt
Trusted Customer61 days ago
Service was very good, food was nice
Catherine Thomas63 days ago
Environment was relaxed and friendly. Course content was self explanatory and not too compacted in the time available.
Wendy Wilderspin64 days ago
Good service from applying to completing training event
Trusted Customer64 days ago
The trainer was very knowledgeable and made the course enjoyable. I also liked the relaxed atmosphere at Happy
Elena Gatti64 days ago
It was very useful.
Trusted Customer65 days ago
A lot of information to support previous knowledge.