Julian Birkinshaw – the surprising lead indicator of employee engagement (29:37)

In: BlogDate: May 24, 2014By: Claire Lickman

This is a great presentation from Julian Birkinshaw (London Business School, Thinkers 50 UK Top Three) speaking at Happy Workplaces 2014, covering everything from habit formation, through road traffic planning, all the way to the surprising lead indicator of employee engagement. A LOT of delegates said they would revamp their upward appraisal process after listening to Julian’s presentation.

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Julian Birkinshaw – the surprising lead indicator of employee engagement (29:37)

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Will you be revamping your upward appraisals and employee engagement surveys? Comments are open.

Claire Lickman

Claire is Head of Marketing at Happy. She has worked at Happy since 2016, and is responsible for Happy's marketing strategy, website, social media and more. Claire first heard about Happy in 2012 when she attended a mix of IT and personal development courses. These courses were life-changing and she has been a fan of Happy ever since. She has a personal blog at lecari.co.uk.

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Next Conference: Happy Teams and the Buurtzorg Way

We are very excited to be partnering with Buurtzorg for this online event! If you haven't heard of them, Buurtzorg is a healthcare organisation in the Netherlands with over 15,000 staff that receives top marks from care inspectors and has a current patient satisfaction rating of 9.3. It's also been rated five times as one of the top places to work in the Netherlands. Why? Their staff is made up of hundreds of self-managing teams supported by regional coaches and a back office of just 50 people — with overheads accounting for just 8% of its total costs!

At this workshop from 10am to 4pm on 27th May 2021, you will hear from nurses and a coach working the Buurtzorg way in both Britain and the Netherlands. You will also be introduced to some of the techniques Happy uses for more effective staff involvement in decision-making.

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