Henry Stewart – people work best when they feel good about themselves
Live blogging presentation #5 by Henry Stewart at Beyond Budgeting
Hi, we are Happy
We are leading a movement to create happy, empowered and productive workplaces.
How can we help you and your people to find joy in at least 80% of your work?
John Lewis #1 UK retailer puts people first. Nandos: happiness of staff correlates to profitability of branch.
Happy engaged staff perform better:
– their companies outperform the market: see Henry’s blog
– In the NHS engaged staff save more lives: see the first couple of minutes of this video with Kate Grimes
Top three management behavious according to Google’s Project Oxygen:
– Be a Good Coach
– Empower, don’t micromanage
– Express interest
“Clear vision” is far down the list that people want from managers. This list maps across to Beyond Budgeting.
Next Conference: Happy Teams and the Buurtzorg Way
We are very excited to be partnering with Buurtzorg for this online event! If you haven't heard of them, Buurtzorg is a healthcare organisation in the Netherlands with over 15,000 staff that receives top marks from care inspectors and has a current patient satisfaction rating of 9.3. It's also been rated five times as one of the top places to work in the Netherlands. Why? Their staff is made up of hundreds of self-managing teams supported by regional coaches and a back office of just 50 people — with overheads accounting for just 8% of its total costs!
At this workshop from 10am to 4pm on 27th May 2021, you will hear from nurses and a coach working the Buurtzorg way in both Britain and the Netherlands. You will also be introduced to some of the techniques Happy uses for more effective staff involvement in decision-making.
Not what you need? Take a look at all of our Leadership and Management programmes.