
What I Do Well + What is Useful + What I Love = Happiness at Work
When Laurence Vanhee joined Belgium's Ministry of Social Security, the department was struggling to recruit Belgian citizens to the civil service and simultaneously losing 40% of staff to retirement. Social Security is essential, especially in a country comprising two very distinct groups, so Laurence and her colleagues set out to change the laws in order to gain more flexibility, attract newbies and retain people. In this two minute clip from the 2018 Happy Workplaces Conference, Laurence outlines how the Ministry circumvented traditional HR practices to focus on what staff did well, what was useful to the organisation and what they love to do.