Claire is Head of Marketing at Happy. She has worked at Happy since 2016, and is responsible for Happy's marketing strategy, website, social media and more. Claire first heard about Happy in 2012 when she attended a mix of IT and personal development courses. These courses were life-changing and she has been a fan of Happy ever since. She has a personal blog at lecari.co.uk.
In this fifteen-minute video, Sarah Metcalfe of Sure Petcare (formerly SureFlap) talks about how she has used the principles from the Happy Manifesto to give fantastic customer service, and has had zero turnover in the last seven years in the Customer Service department.
In this 20-minute video from the 2017 Happy Workplaces CEO Conference, Michelle talks about leading the charity through a period of growth and transformation. She highlights what she did to bring her staff team along on the journey with her, using the principles from the Happy Manifesto, and what the impact has been on both the people they work with and their bottom line.
“A person who never made a mistake, never tried anything new,” Einstein famously said. If you are an organisation that wants to encourage innovation, a ‘no blame’ culture is crucial.
SRE asked us to create an eLearning module aimed at supporting sex and relationships education that is inclusive of lesbian, gay, bisexual and transgender identities. The module complimented efforts to tackle homophobic, biphobic and transphobic bullying at school.
At the 2017 Beyond Budgeting Conference, Henry Stewart talked about why you should make your people the main focus of management in your organisation, and gave examples for organisations who have achieved that.
At the 2017 Beyond Budgeting Conference, Mira Gvozdenovic talked about how Beyond Budgeting was implemented at Coloplast, and how this created impressive results across the business.
We are very excited to announce our speaker line up at our 2019 Happy Workplaces Conference.
Anders Olesen is the Director of the Beyond Budgeting Institute, and in this full-length video, he talks about the 12 Beyond Budgeting principles and the benefits scrapping the annual budget has to your organisation.
In 2012, office workers spent an average of 13 hours a week replying to emails — and with statistics reporting that in 2018 approximately 281 billion emails were being sent everyday, this number is only likely to increase. Many people on our courses report feeling overwhelmed by the number of emails in their inbox, and that managing this takes up a huge chunk of their day. Here are our three top tips to beat email overload and take control of your inbox in 2019.
The conference will be held on 13th June at the Light in Friends House. This beautiful venue is directly opposite Euston Station in central London, and just a stone’s throw away from King’s Cross and St Pancras station.