At Happy, we craft award-winning learning in leadership, management, personal development, IT skills and software roll-outs.
Through classroom and online learning, our goal is to help you transform your career by teaching you the skills needed to change your workplace culture, boost your productivity and/or improve your IT proficiency. We will help you discover and fulfil your potential at work.
Our training is always practical and hands-on – no PowerPoint presentations. We involve our learners by asking questions and engaging them in a variety of activities.
We believe people learn best when they feel relaxed and are enjoying it – you can find out more about our philosophy here.
But don’t just take our word for it. We have an average score of 4.7 out of 5 from over 350 reviews on independent review website Feefo. Our Net Promoter Score (NPS) from April 2016 to April 2017 was 74%. And 98% of our learners tell us they really enjoyed their day at Happy.
Practical skills you can apply straight away
Our learners tell us that they save half an hour a day, on average, as a result of the skills they learned on a one-day IT training course with us.
On our Leadership and Personal Development programmes, we equip our learners with the skills they need to achieve their best at work.
At the start of our courses, each person is asked to share their learning objectives. We note down the objectives at the start and refer to them throughout the day to ensure they have all been covered. Even if some are slightly outside of the course outline, our facilitators will try to cover them so everyone gets what they need from the day.
Personal, welcoming learning environment
Our learners describe Happy’s training centre in Aldgate, central London, as ‘friendly, welcoming and encouraging’, ‘an ideal learning environment,’ and having ‘a good learning buzz’. You can look inside our training centre on our Room Hire pages.
Our IT courses are kept to eight people and our Leadership and Personal Development programmes have a maximum of 12 people. We have found these small class sizes ensure optimum involvement and participation.
All courses at Happy include a fully cooked buffet lunch, with meat and vegetarian options, as well as a salad bar.
In addition to our on-site courses, we can organise training at your workplace, or in another location across the UK or, if needed, elsewhere in the world. We tailor our course programmes to your needs – our facilitators can even create a course just for you.
Support after your course
All of our IT training courses include two years of free access to our IT Helpline. The IT Helpline is staffed by our IT trainers, with support available by phone and email. You can contact our team as many times as you like about the material covered on your course.
For our Leadership and Personal Development programmes, we help you develop your personal action plan on the day. We also offer one-to-one executive coaching after the course if you would like further support.
Happy has received the prestigious Gold Accreditation by the Learning and Performance Institute (LPI). We are the only learning provider in the UK to have achieved that standard for 20 straight years. Happy has also won Gold and Silver several times in the LPI’s annual Learning Awards and many of our trainers have won Gold, Silver or Bronze Facilitator awards.
Most recently, Happy was listed on the WorldBlu List of Freedom-Centered Workplaces™ 2017, has been fully accredited by Investors in People, and our Senior Facilitator Paul Gapper was a Finalist in the 2017 Learning Awards for Learning Professional of the Year.
See our recognition in Awards and Media Coverage.
No quibble money-back guarantee
We want everyone to leave our courses feeling like they have learned practical skills they can use straight away. We also understand that booking training is a big commitment, particularly if you have never tried us before.
We thus offer a full, no quibble money-back guarantee on all of our learning. If you don’t love your course and don’t get what you need from it, you can get in touch with our team within 30 days. We will be happy to offer you additional support and training free of charge to help you gain the skills you need, or if you’d prefer, a full refund – no questions asked.