Train the Virtual Trainer

Our Train the Trainer Essentials workshop has been adapted into a Live Online Learning course delivered via Zoom. The two-day workshop is designed for anyone who is new to training people remotely or would like to improve their skills and confidence in designing and running engaging live online learning sessions.

You’ll learn how to facilitate Management and Soft Skills sessions in Happy’s interactive, learner-focused style, consider the learning process, explore training needs and plan a live online training session.

This workshop is currently available online as Face-to-Face Live Online Learning using Zoom for public bookings. We are able to offer classroom sessions for private bookings only — please get in touch for availability.

Happy is a leading provider of train the trainer courses including TPMA certification (Trainer Performance, Monitoring and Assessment). Find out more.

Course Overview

  • Standard Price

  • Public Sector Price

  • Charity < 15 Staff

  • Charity 16-30 Staff

  • Charity 31+ Staff

  • *per person, excluding VAT
  • Duration

    2 days
  • Class size

    6 approx.

Course Overview

Studies have shown that Virtual Classrooms can be more effective than traditional classroom training but only when done properly. This programme will give you the skills required to create interactive online learning experiences that keep your audience engaged.  

What you will learn

Day One

Introduction to Live Online Learning (LOL) 

  • Experience a fully interactive session 
  • Identify the benefits of LOL 
  • Explore the limitations of LOL 
  • Discover and experience the interactive tools in Zoom (Polls, Whiteboard, Chat, Breakout Room, Screensharing) 
  • Identify other tools that can be used alongside (GoogleDocs,, Jamboard) 
  • What makes an excellent LOL experience? 

How People Learn 

  • The difference between learner-focused (LOL) and trainer-focused (Webinar) training styles 
  • The Learning Trough and how it affects online learning 
  • The key stages of KOLB’s Learning Cycle 
  • Understanding Learning Styles 
  • Question Techniques  
  • Techniques for involving and engaging your learners

Day Two

Designing Interactive Learning Sessions 

  • Planning your LOL sessions and creating support materials 
  • Taking a blended approach, deciding what can be done outside of the session 
  • Making your content memorable for your learners 
  • Measuring skills transfer to ensure the learning objectives have been met 

Facilitating Live Online Learning  

  • Building rapport when you aren’t in the same room 
  • Reading virtual body language 
  • Tips for managing the content, process and technology in a session 
  • Individual hosting practice 
  • Troubleshoot the challenging situations that you might struggle to deal with and the solutions to tackle these positively 

Planning and Delivering a 5-minute Live Online Session

  • Planning time to incorporate some of the interactive tools you’ve learnt about on the course
  • Coaching from your facilitator
  • A chance to practice with your co-learners as supportive participants


Group Learning Events

Looking for a private group event for your team, or even your whole organisation?

We can organise a date that works for you, and we can tailor the content to your team. Our private workshops can be held online, inhouse at your workplace or here at Happy's HQ in Aldgate, Central London (following current government guidelines).

Find out more and enquire now

What does a learner-focused approach look like?

Happy's approach is different to other providers. For us, delivering learning isn’t just about being knowledgeable or conveying complicated information — it's about how much you can involve your learners. In this video, Nicky delivers a short session about the different Communication Styles, showing our interactive and learner-focused approach.

Book now

See our available course dates, or contact us for bespoke options.


Train the Virtual Trainer
There are currently no upcoming public course dates available. Please email our team on and ask to be added to the waiting list for this course. We'll let you know as soon as a date is available.

Day 1 - 8th of Dec

Day 2 - 9th of Dec

All timings listed are in BST.

Please note that your booking is not secured until you checkout. All prices listed in the shopping cart are excluding VAT.

If you are booking at a discounted rate (for example, if you are from a charity), you will see this on the final stage of the shopping cart after you have set up your account or logged in. Discount codes can also be added on this final page.

Check out now

Contact us now!

020 7375 7300

Why choose Happy?

  • Award-winning learner-focused approach
  • Small class sizes to give personal one-to-one support
  • Two years of free support after your course
  • Private group options available
  • No quibble money-back guarantee on all courses

The Small Print

For Face-to-Face Live Online Learning

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

Each day of the course will be delivered via a combination of face-to-face live online Zoom sessions and self-guided study. You should reserve the full day in your diary for the learning. This will allow you to join the interactive workshops and have time to reflect and do the assignments in between. 

Learners should log into the training session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.

Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera — if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

For classroom sessions

Each day of the course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Coronavirus Update

Due to COVID-19, our public programme is currently only being held online through our Face-to-Face Live Online learning sessions. However, we are now able to offer classroom training sessions for private bookings. Please get in touch for more information, pricing and availability.

For the latest government guidance, please visit the website.

We will continue to monitor the situation and will advise all clients if the situation changes.

If you have any questions or concerns, or would like to arrange some online training, our friendly team are available Monday to Friday, 9am to 5pm. You can leave a message on 020 7375 7300 or email us at

happy learners

Did you know...

...the best way to keep people engaged is to offer insights into the problems they have come there to solve?

Happy's Train the Trainer programmes offer solutions to common problems that arise and prepare trainers for the difficult situations they're likely to experience.

Train the IT Trainer Essentials to enable you to confidently deliver an IT course that fully involves your learners. Find out more

TPMA Certification Essentials to enable you to understand and be assessed against the core competencies necessary to pass the TPMA standards. Find out more