Train the IT Trainer Essentials

Whether you’re a complete beginner to training, or simply looking for more formal support, this two-day course will give you your first opportunity to learn what makes training great. In line with the principles being taught, the course will itself be learner focused. You will get the benefit of Happy’s extensive knowledge of training and will also learn from their own experiences.

We know that you may not be running classroom training at the moment, so you may be interested in our remote learning workshops. We offer 3 workshops, tailored to your preferred platform.

These sessions will guide you through the features of each and allow you to facilitate interactive learning sessions. Currently, they are only available for online private bookings. Please get in touch for availability and pricing.


Course overview

These workshops are only available for online private bookings. Please get in touch for availability and pricing.

What You Will Learn

By the end of this training you will be able to confidently deliver an IT course that fully involves your learners.

In particular you will be able to:

  • Clarify the difference between learner focused & trainer focused training styles.
  • Gain practical experience of training, and being trained by others.
  • Identify methods to help people learn IT effectively.
  • Agree key principles in how to involve people in computer training.
  • Identify and use different question techniques within a training session.
  • Use questions to help delegates find the solutions for themselves.
  • Ensure you have clear objectives for every session.
  • Make the training relevant to each delegate.
  • Measure skills transfer for each delegate to ensure the objectives have been met.
  • Identify how your training can appeal to different learning styles.
  • Identify how accelerated learning techniques can be used within training.
  • Note ideas for transferring your skills to your work environment.

Advanced Preparation

On the morning of the first day, you will be expected to give a five-minute training session. Please choose and prepare a topic to train. You will be training fellow participants who may come from all kinds of backgrounds, so please select a topic that does not require any special previous knowledge. This can be in any of the following Microsoft 2010 or 2016 packages: Word, Excel, PowerPoint, Access, Internet Explorer, Windows Explorer or My Computer (Outlook is not available). PCs, flipcharts and pens will be available on the day.


Group Learning Events

Looking for a private group event for your team, or even your whole organisation?

We can organise a date that works for you, and we can tailor the content to your team. Our private workshops can be held online, inhouse at your workplace or here at Happy's HQ in Aldgate, Central London (following current government guidelines).

Find out more and enquire now

Need help? Call us on

020 7375 7300

Get in touch

This course is only available as a one-to-one or private group booking.

For pricing and availability, send us a message using the form below, leave us a message on 020 7375 7300, or speak to an Account Manager straight away using our Live Chat service in the bottom right of your screen!

The Small Print

All public classroom sessions take place at Happy's HQ in London at Robert Dolan House, 9 Alie Street, London E1 8DE. Please see our Contact Us page for full directions and a PDF map.

Each day of the course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Coronavirus Policy

In light of the current Coronavirus outbreak we want all of our customers to be reassured that we are working to maintain the highest standards of Health and Safety. We are monitoring the situation closely and are following all current Government guidelines.

Please see our Coronavirus Policy for more details and the latest information.

If you have any questions or concerns, our friendly team are available Monday to Friday, 9am to 5pm. You can leave a message on 020 7375 7300 or email us at

happy learners

Did you know...

...the best way to keep people engaged is to offer insights into the problems they have come there to solve?

Happy's Train the Trainer programmes offer solutions to common problems that arise and prepare trainers for the difficult situations they're likely to experience.

Train the Trainer Essentials to enable you to confidently deliver a training course that fully involves your learners. Find out more

TPMA Certification Essentials to enable you to understand and be assessed against the core competencies necessary to pass the TPMA standards. Find out more