Managing for the First Time (Live Online Learning)

Stepping up and becoming a manager requires a new attitude and skill set. Set yourself up to succeed with this two-day live online training programme, which will help you understand what makes a great manager and the practical steps you can take to make it happen.

This session will be delivered online through Zoom. Happy's Live Online Learning sessions are interactive webinars. The facilitator guides learners through the material, encouraging participation and interaction.

We are offering this two-day programme at the special introductory price of £930 per person, with equivalent discounted rates for charity and public sector workers. Please note, this is a time-limited offer.

Course overview

In this two-day live online learning programme, you will gain personal insight and develop practical leadership and management skills to create a high performing team. You will develop your coaching skills and how to put your people at the heart of what you do. The learning will be through a combination of interactive workshops delivered live through Zoom, self-guided assignments and complete access to the Happy Leadership Portal of online resources throughout and beyond.

What you will learn

  • Gain confidence in your management approach
  • Focus on helping people achieve their best work
  • Build your personal credibility and trust within your team
  • Hold effective one-to-one meetings with your team members
  • Build positive relationship building with team members
  • Encourage teams to take ownership of work
  • The ability to adapt your approach to the individual and the situation

Themes Covered

  • People working at their best
  • Creating true job ownership
  • Setting boundaries
  • Building your credibility as a manager
  • Identify the key behaviours that build trust with your team
  • Effective one-to-one meetings
  • Communication that builds relationships
  • Active Listening for great working relationships
  • Simple coaching skills to encourage responsibility within your team
  • Positive and constructive feedback
  • Feedback in practice
  • Using the situational leadership model to decide the best approach for an individual
  • Personal action plan beyond the programme

This two-day workshop has been designed for team leaders and supervisors, junior or new managers, and future managers. If you are a more experienced manager, you may find the four-day Happy Workplace Programme to be more appropriate.

The Zoom sessions will be roughly 2 hours long and include a short break. You should reserve out 10am to 4pm in your diary for the learning. This will allow you to join the interactive workshops and have time to reflect and do the assignments in between. We believe immersing yourself in the content for a whole day will create deep learning and lasting impact. 

Group Learning Events

If you have five or more learners, a private group event could be cheaper.

We can tailor the content to your team, and host the workshop inhouse at your workplace or here at Happy's HQ in Aldgate, Central London.

Find out more and enquire now

Book now

See our available course dates, or contact us for bespoke options.

Managing For the First Time (Live Online Learning)
There are currently no upcoming course dates available. Please contact our team on 020 7375 7300 or email to enquire and find out availability for private groups.

Please note that your booking is not secured until you checkout. All prices listed in the shopping cart are excluding VAT.

If you are booking at a discounted rate (for example, if you are from a charity), you will see this on the final stage of the shopping cart after you have set up your account or logged in. Discount codes can also be added on this final page.

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Contact us now!

020 7375 7300

Why choose Happy?

  • Award-winning learner-focused approach
  • Small class sizes to give personal one-to-one support
  • Two years of free support after your course
  • Private group options available
  • No quibble money-back guarantee on all courses

The Small Print

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

Learners should log into the training session 10 minutes before the start time, to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.

Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera — if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, just get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Did you know...

...a good place to start is to think about the managers that have inspired you?

What was it about their style or attitude that you connected with? Try to list some of their essential management traits and think about how to reflect these yourself. 

Happy offers a number of other leadership and management programmes, including:

Becoming a Multiplier to enable you to inspire great performances from your people and drive extraordinary results. Find out more

Giving a Positive Constructive Appraisal to enable you to offer constructive feedback that leaves the appraised feeling empowered. Find out more