Assertiveness (Live Online Learning)

Over two two-hour Live Online Learning sessions, we'll help you to analyse your current behaviour patterns and situations where you are experiencing difficulty. We will look at the challenges of being assertive with colleagues online and communicating with those around you.

These sessions will be delivered online through Zoom. Happy's Live Online Learning sessions are interactive webinars. The facilitator guides learners through the material, encouraging participation and interaction.

As it's new to our programme, we are offering this one-day workshop at the special introductory price of £280 per person, with equivalent discounted rates for charity and public sector workers. Please note, this is a time-limited offer.

Course Overview

  • Standard Price

    £300*
  • Public Sector Price

    £195*
  • Charity < 15 Staff

    £110*
  • Charity 16-30 Staff

    £150*
  • Charity 31+ Staff

    £195*
  • *per person, excluding VAT
  • Duration

    1 day
  • Class size

    12 approx.

Course Overview

In two two-hour sessions, we will look at how to improve your assertive skills, allowing your voice to be heard. We will look at the challenges of being assertive with colleagues online and communicating with those around you.

What you will learn

  • Defining what assertiveness means
  • Finding out what you already do well and could do differently
  • Five steps to becoming more assertive in your communication
  • The role of coaching skills in enabling others to reach their own decisions
  • How to say no
  • A simple script to prepare what you want to say
  • How to work with guilt or anxiety when being assertive
  • Aiming for the win-win

The learning will be through a combination of interactive workshops delivered live through Zoom and self-guided assignments over the day.

The Zoom sessions will be roughly 2 hours long and include a short break. You should reserve out 10am to 4pm in your diary for the learning. This will allow you to join the interactive workshops and have time to reflect and do the assignments in between. We believe immersing yourself in the content for a whole day will create deep learning and lasting impact. 

Group Learning Events

If you have five or more learners, a private group event could be cheaper.

We can tailor the content to your team, and host the workshop inhouse at your workplace or here at Happy's HQ in Aldgate, Central London.

Find out more and enquire now

Book now

See our available course dates, or contact us for bespoke options.

Assertiveness (Live Online Learning)
There are currently no upcoming course dates available. Please contact our team on 020 7375 7300 or email hello@happy.co.uk to enquire and find out availability for private groups.

Please note that your booking is not secured until you checkout. All prices listed in the shopping cart are excluding VAT.

If you are booking at a discounted rate (for example, if you are from a charity), you will see this on the final stage of the shopping cart after you have set up your account or logged in. Discount codes can also be added on this final page.

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Need help? Get in touch

020 7375 7300

Why choose Happy?

  • Award-winning learner-focused approach
  • Small class sizes to give personal one-to-one support
  • Two years of free support after your course
  • Private group options available
  • No quibble money-back guarantee on all courses

The Small Print

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

Learners should log into the training session 10 minutes before the start time, to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.

Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera — if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, just get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.