Successful Recruitment and Induction

Getting the right people in the right seats in a workplace is absolutely key to its success. But so often organisations get it wrong. How do you recruit new members of staff? Are you struggling to find and hire the best candidates?

At Happy, we have developed a different approach to recruitment. Our ethos is all about ‘hire for attitude, train for skill’. We don’t get people to talk about their ability to do the job – we get them to show us what they can do. In this one-day workshop, we will share with you Happy’s method of recruiting staff and how to create job descriptions that accurately reflect what’s needed to make sure you get it right first time. Plus, you will explore what is needed to set up your new recruits’ to succeed during their probation period.

This course can be delivered in the classroom or remotely via Zoom. Contact us for availability and pricing, or visit the Successful Recruitment and Induction (Live Online Learning) page for our two-hour interactive webinar.

Course Overview

  • Standard Price

  • Public Sector Price

  • Charity < 15 Staff

  • Charity 16-30 Staff

  • Charity 31+ Staff

  • *per person, excluding VAT
  • Duration

    1 day
  • Class size

    12 approx.
  • Location


Course Overview 

What you will learn

Imagine you are in charge of recruiting footballers for Manchester United, and that you have two candidates before you: John Motson and Cristiano Ronaldo. John Motson is a football commentator, who is great at talking about football but has never played the game at a serious level. Cristiano Ronaldo is one of the best footballers of his generation, but being articulate, about football or indeed anything, is not felt to be one of his strengths.

If you watched John and Cristiano play, there would be only one choice. But if you used the recruitment method used by most companies, getting people to talk about their ability in interviews, you would be likely to end up with John Motson being recruited as your new star player.

It is an absurd idea but it is exactly what happens in company recruitment every day. People are tested not on their ability to do a job, but on their ability to talk about it. It is not surprising that a lot of recruitment ends up appointing the wrong people for the job and then not confirming them in probation.

At Happy, we have developed a different approach to recruitment, which we will share with you on this one-day programme.

Themes covered

  • Establish what enables people to work at their best
  • Understand the difference between eligibility and suitability
  • Get it right first time – understand why ending probation is a last resort
  • Hire for attitude and train for skill
  • Create job descriptions that reflect what’s needed – the behavioural requirements as well as the key skills
  • Create a fantastic range of exercises to really test your applicants’ skills against their suitability for the job
  • Improve your questioning and coaching skills to gain insight into your applicants
  • Establish effective feedback mechanisms to your applicants, so that even unsuccessful applicants are left feeling positive
  • Understand the value of a successful induction and what is needed to set up your new recruits’ to succeed
  • Write, agree and review behavioural objectives in and beyond induction, and learn why these are as important as SMART objectives and how to do it well
  • Your personal action plan


5 out of 5 stars


Roy Stokes2 days ago

Group Learning Events

If you have five or more learners, a private group event could be cheaper.

We can tailor the content to your team, and host the workshop inhouse at your workplace or here at Happy's HQ in Aldgate, Central London.

Find out more and enquire now

What's it like to learn with Happy?

Be involved, engaged and challenged in our leadership programmes. In this video, Happy's Managing Director, Cathy Busani, delivers a session on Google’s Project Oxygen and the qualities of a great manager.

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See our available course dates, or contact us for bespoke options

Successful Recruitment and Induction
There are currently no upcoming course dates available. Please contact our team on 020 7375 7300 or email to enquire and find out availability for private groups.

Please note that your booking is not secured until you checkout. All prices listed in the shopping cart are excluding VAT.

If you are booking at a discounted rate (for example, if you are from a charity), you will see this on the final stage of the shopping cart after you have set up your account or logged in. Discount codes can also be added on this final page.

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Contact us now!

020 7375 7300

Why choose Happy?

  • Award-winning learner-focused approach
  • Small class sizes to give personal one-to-one support
  • Two years of free support after your course
  • Private group options available
  • No quibble money-back guarantee on all courses

The Small Print

The course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Coronavirus Update

Due to current government guidelines we have temporarily closed our training centre in London. All of our staff are now working remotely, and all classroom training has been postponed until 29th May.

We have developed a fantastic range of interactive webinars delivered by our experienced facilitators, Live Online Learning. We understand that for many people this will be the first time that they have worked from home and so we have developed short 1.5-2 hour sessions to help you adjust to this new situation. You can see details of our IT Skills live online learning sessions here and our Personal Development sessions here – or we can adapt any of our classroom training into webinar format for you.

For the latest government guidance, please visit the website.

We will continue to monitor the situation and will advise all clients if the situation changes.

If you have any questions or concerns, or would like to arrange some online training, our friendly team are available Monday to Friday, 9am to 5pm. You can leave a message on 020 7375 7300 or email us at

Did you know...

...a number of other organisations have adopted the "hire for attitude, train for skill" ethos?

Multidisciplinary production company UNIT9 looks beyond a candidate’s CV to consider whether they’ll mesh with the existing workforce and what unique attributes they’ll bring. At Webmart, the attitude of aspiring employees gets evaluated by the entire staff after three and six months. Only then can a position be confirmed, so a compatible personality is essential.

Happy has a number of other leadership and management programmes, including:

How to Have Conversations that Matter for Leaders & Managers to enable you to have successful conversations with team members and colleagues. Find out more

Credibility in the Workplace to get you reflecting on your current working behaviours and how they impact and influence those around you. Find out more