Tamsin Fulton, Public World, and Alieke Van Dijken – Q&A
Alieke van Dijken of Buurtzorg and Tamsin Fulton of Public World answers questions in this video about how the Dutch organisation works.
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Tamsin Fulton, Public World, and Alieke Van Dijken – Q&A
Tamsin Fulton is the Director of Public World, Buurtzorg’s partner in the UK, while Alieke Van Dijken has worked within Dutch organisation Buurtzorg as a Community Nurse in Utrecht, Holland, since 2009.
Tamsin and Alieke answered a lot of questions from the audience, as members of the audience were really interested in the idea and wanted to learn more!
In this short video, Tamsin and Alieke answer questions about how career progression works at Buurtzorg, and how they manage difficult situations when staff disagree, without a manager to intervene.
You can read more about Buurtzorg in Henry’s blog.
Click here to download Alieke’s Powerpoint presentation (PDF).
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Claire Lickman
Claire is Head of Marketing at Happy. She has worked at Happy since 2016, and is responsible for Happy's marketing strategy, website, social media and more. Claire first heard about Happy in 2012 when she attended a mix of IT and personal development courses. These courses were life-changing and she has been a fan of Happy ever since. She has a personal blog at lecari.co.uk.
Next Conference: Happy Teams and the Buurtzorg Way
We are very excited to be partnering with Buurtzorg for this online event! If you haven't heard of them, Buurtzorg is a healthcare organisation in the Netherlands with over 15,000 staff that receives top marks from care inspectors and has a current patient satisfaction rating of 9.3. It's also been rated five times as one of the top places to work in the Netherlands. Why? Their staff is made up of hundreds of self-managing teams supported by regional coaches and a back office of just 50 people — with overheads accounting for just 8% of its total costs!
At this workshop from 10am to 4pm on 27th May 2021, you will hear from nurses and a coach working the Buurtzorg way in both Britain and the Netherlands. You will also be introduced to some of the techniques Happy uses for more effective staff involvement in decision-making.
Related courses
The happy Workplace Leadership Programme
The happy Workplace CEO and Senior Leadership Programme
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