@Mentions: Make Collaborating via Email Fast and Easy

In: BlogDate: Sep 18, 2017By: Sal Agoro

Focus on what matters by using the @Mentions feature, first introduction in Microsoft Outlook 2016 and available in Outlook 2019 and 365.

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How do you get someone’s attention? Today, we are being drowned with a lot more email messages competing for our attention in our inbox. Focus on what matters most using this cool tool – @Mentions. It quickly alerts you and other team members to action tasks through email.

How do you use @Mentions?

  1. Create a new email
  2. Type the @ symbol anywhere in the body of your email (email list appears- Wow!)
  3. Type the person’s name
  4. Select the who you want to address from the email list that pops up
  5. Click send

The @symbol appears on the message list for emails in which you’ve been mentioned, like this:



The person’s name you address becomes highlighted in the message in blue. This helps them know they are being asked to action tasks through email, like this:


Benefits of using @Mentions

  • Helps focus on what needs your attention.
  • Before an email is opened you can see at a glance which email requires your action.
  • Outlook has added a filter to enable you sort by only messages you’ve been mentioned in.
  • Your highlighted name in blue allows you quickly see where exactly your attention is needed in the body of the email.
  • If the person isn’t part of the email conversation already, they will automatically be added so they receive a copy of your email.
  • The preview text is updated. You’ll no longer see a preview of the first few words of the email. Instead, Outlook shows a preview of the text immediately following your mention.

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Sal Agoro

Sal trains most MS Office packages. Her real love is in transferring knowledge by making her training sessions fun and more impactful. She is Happy’s Outlook Champion and ensures Outlook courses and training material are updated regularly with new features. Sal has been at Happy for over three years.

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