Continuous Improvement

Changes in our business environment seem to be happening more quickly as technology develops. The problem is that processes don’t always adapt as quickly.

This intensive one-day training course will look at what is meant by continuous improvement and how some simple techniques will help us review processes and look for better ways of working.

This workshop is currently only available online, delivered as an interactive webinar via Zoom. See below for the full outline and upcoming dates.

Course Overview

What you will learn

This course is designed for team leaders and line managers who wish to develop effective methods for improving processes.

By the end of the course, learners will have developed an effective toolkit through practical exercises.

The course is supported with materials and shared resources.

Session 1: What is “continuous improvement”?

  • A brief history of time management
  • Toyota: the customer, kaizen and waste
  • Lean

Session 2: Building a process map

  • What goes into an effective process map
  • How to create one
  • Practical exercise on a process

Session 3: Value

  • Recognising waste in a process
  • Defining and looking for value
  • Practical exercise on a process

Session 4: Making it happen

  • Getting buy-in from a team
  • Changing the process mindset
  • Making improvement continuous

Intensive Courses from happy

Intensive courses have been created specifically for those who need to learn a great deal of content at a faster pace. Each one is focused on increasing your productivity, and building a substantial expertise in just a single day. These courses will be longer, faster and more intensive than a standard classroom course. If you can keep up, the rewards will definitely be worth the effort.

Group Learning Events

If you have five or more learners, a private group event could be cheaper.

We can tailor the content to your team, and host the workshop online, inhouse at your workplace or here at Happy's HQ in Aldgate, Central London.

Find out more and enquire now
5 out of 5 stars

Great tips that I'm using daily. I'm eating frogs regularly and setting my timer for 25 mins. I'm much more productive. Thanks.

Joanna Buckland6 days ago

Need help? Call us on

020 7375 7300

Book now

See our available course dates, or contact us for bespoke options.

Continuous Improvement (Intensive Course)
There are currently no upcoming public course dates available. Please email our team on hello@happy.co.uk and we'll add you to our waiting list and let you know as soon as we have added a date.

Please note that your booking is not secured until you checkout. All prices listed in the shopping cart are excluding VAT.

If you are booking at a discounted rate (for example, if you are from a charity), you will see this on the final stage of the shopping cart after you have set up your account or logged in. Discount codes can also be added on this final page.

Check out now

Contact us now!

020 7375 7300

Why choose Happy?

  • Award-winning learner-focused approach
  • Small class sizes to give personal one-to-one support
  • Two years of free support after your course
  • Private group options available
  • No quibble money-back guarantee on all courses

The Small Print

For Face-to-Face Live Online Learning

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

Your day will consist of several Zoom sessions, held live with your facilitator and other learners. Each one is roughly 2 hours long, with breaks between. You should reserve out the whole day (10am to 4.30pm) in your diary for the learning. This will allow you to join the interactive online workshops and have time to reflect in between. We believe immersing yourself in the content for a whole day will create deep learning and lasting impact. 

Learners should log into the training session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.

Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera — if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

For classroom sessions

The course runs 9:30am to 5:15pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9:15am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 20 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Coronavirus Update

Due to current government guidelines we have temporarily closed our training centre in London. All of our staff are now working remotely, and all classroom training has been postponed until further notice.

We have developed a fantastic range of interactive webinars delivered by our experienced facilitators, Live Online Learning. You can see details of our IT Skills live online learning sessions here and our Personal Development sessions here – or we can adapt any of our classroom training into webinar format for you.

For the latest government guidance, please visit the gov.uk website.

We will continue to monitor the situation and will advise all clients if the situation changes.

If you have any questions or concerns, or would like to arrange some online training, our friendly team are available Monday to Friday, 9am to 5pm. You can leave a message on 020 7375 7300 or email us at hello@happy.co.uk.

happy learners

Did you know...

...Kaizen is the Sino-Japanese word for improvement?

Kaizen is also used to refer to the process of continuous improvement employed by Japanese businesses since the end of World War II.

Happy has a range of other project management programmes:

MS Project Fast Track Essentials to enable you to use the basic features in MS Project to create a project plan, manage resources and perform basic tracking. Find out more

Introduction to Project Management includes a range of practical project planning and management tools and provides a handy guide to the jargon. Find out more