The Happy Workplace Senior Leadership Programme

A transformational four-day leadership event over six months for senior leaders and directors.

A happy workplace leads to greater productivity and tangible business results. This programme is about placing people at the heart of what your managers do. You will focus on both how you build your own skills, and on how to create a positive culture that embeds these happy workplace principles in your workplace.

You will learn how to create an agile and responsive business with clear values and principles, and enable your managers to build high performing teams that work to their strengths and to a common goal.

Course Dates:

28th Feb 2018 (spaces available)

10th May 2018 (spaces available)

Course Length: 4 days over 6 months

Course Costs:

Standard Price: £1950 (+VAT)

Charity: £995 (+VAT)

Public Sector: £1950 (+VAT)

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Course Location

Happy, Alie Street – view map & directions

What You Will Learn

Based on our own practical experience at Happy, and learning from some of the world’s great workplaces (like Google and WL Gore), it will enable you to become a leader that people would choose to be led by. It will give you the personal insight and practical leadership and management skills to create a high performing team.

This programme is aimed at senior leaders and directors in organisations. We will focus both on how you build your own skills and on how you create a positive culture that embeds these practices into your business.

Key Outcomes

  • Create an agile and responsive workplace with clear values and principles
  • Become a credible leader that inspires trust
  • Discover how to enable greater trust and autonomy for your people
  • Build high performing teams that work to their strengths and to a common goal
  • Create a more engaged and motivated workforce, from the top down
  • Establish the strategy and vision that your business needs
  • Ensure high levels of accountability, enabling people to deliver high quality on time
  • Produce greater innovation and productivity

Detailed programme outline

Day One: You as a Leader
  • The core of an effective culture
  • Understand when people work at their best
  • Who you are as a leader and your leadership attitude
  • Build trust and credibility
  • Develop your Emotional Intelligence and establish a positive culture
  • Identify your personal communication style
  • Learn steps to move your organisation from busy to productive

You will be excited about your leadership role, with a clear understanding of how to improve the personal effectiveness of yourself and your team.

Day Two: You as a Manager
  • Create a Multiplier ethos
  • Actively listen – the basis of effective communication
  • Create a coaching culture
  • Empower your people to solve their own challenges
  • Learn the basis of positive and constructive feedback
  • Set a vision and the steps to achieve it

You will understand how to create an organisational culture where people can fulfil their potential.

Day Three: Freedom within Guidelines
  • Embed a culture of “working to your Strengths”
  • Enable trust and autonomy, within clear guidelines
  • Create the conditions for true job ownership across your organisation
  • Delegate responsibility and clarify roles and accountability
  • Establish a culture of Pre-Approval
  • Ensure you are sharing the information that will enable your people to take responsibility

Discover how to put in place the structures and practical steps to create a truly great workplace.

Day Four: Setting your Team up to Succeed
  • Ensure you are recruiting people with the attitude to succeed.
  • Embed an induction process that allows people to flourish from the start
  • Setting a clear strategy
  • Summary of programme
  • Personal action plan beyond the programme

Get the right people into your business and set them up to succeed and be bold in their work.

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Our approach to programme delivery

Every programme is designed to ensure complete individual involvement and participation, it will stimulate your thinking and challenge you. The key focus is on practical skills and real outcomes throughout. The content will involve an innovative and engaging blend of activities so that you can directly apply it to your current performance and your future success.

The four days are spread over six months to ensure it has a real impact and you get the chance to embed what you learn. The first three events will each be four weeks apart with the final workshop day three months later. It will include pre-course work, and action in-between the days.

Dates on the upcoming programme are as follows: 28th February 2018, 22nd March, 19th April, 18th July.


The course will run from 10am to 4:30pm (light cold buffet 1pm to 1:45pm). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The Happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please just get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Your Course Trainer

Cathy Busani

Cathy Busani

Cathy has been with Happy since March 1995 and shortly after took over the role of Group Managing Director, and is responsible for maintaining Happy's award-winning and celebrated culture. As head of Happy People, she is Lead Facilitator, executive coach, speaker and consultant with the aim of embedding positive behavioural change. Her leadership purpose is to help others to be great at work. She is an inspiration to her staff and clients. Cathy has received recognition through several national awards, including a Special Commendation for Innovative Management in the Best Boss Competition.