Outlook 2013/2016 Core Level 1: Taught in BSL

This course is for anyone who has not used Microsoft Outlook before. By the end of the course you will be able to use the basic features in Outlook: manage E-mail, the Contact list and Appointments. It is suitable for PC users of Outlook 2013 and Outlook 2016.

Please note: this course is aimed at delegates who use BSL (British Sign Language) or SSE (Sign Supported English) as their language and is taught by our Deaf trainer in BSL.

Available for Private and Tailored group events

This course is run privately for groups or 1-2-1 Coaching sessions

Book a 1-2-1 Session or Group Event

Course Location

Happy London, Aldgate or at your premises.

Course Requirements

Learners must be able to work with a computer to start programmes, save documents and navigate Windows. It is suitable for PC users of both Outlook 2013 and 2016. You must also be fluent in BSL.

What You Will Learn

In particular you will be able to:

  • Send and receive E-mail with Attachments and Signatures.
  • Track E-mail and set-up an automatic reply when Out of the Office.
  • Create, categorise, find and filter Contacts in the Contacts folder.
  • Understand the Global and Contacts address book so that individuals and groups can be E-mailed more quickly.
  • Keep track of your Appointments, set up Reminders and create a simple Task list.
  • Manage your E-mails by creating new Folders.
  • Create Notes in Outlook to replace post-it notes.
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Session 1

Overview of Outlook; Changing your views, including Conversation View and Reading Pane; Sending and receiving email attachments; Auto-Signatures; Deleting Messages

Session 2

Sorting and finding emails; Views; Creating and using folders; Quick Flags; Automatic Replies (Out of Office)

Session 3

Contacts; Working with Contacts; Searching Contacts; Forwarding a Contact via email; The Address Book; Contact Groups

Session 4

Outlook’s Calendar; Calendar Views; Creating Appointments; Appointment Reminders; Recurring Appointments


Please note that while this course covers Outlook 2016, it is not an Office 365 and working in the Cloud course (although it does mention working in the Cloud). If you would like to learn how to use Office 365 features such as SharePoint, OneNote, Skype for Business and Yammer, please see our Office 365 Conversion course or contact us for details.


The course will run from 10am to 4:45pm (light cold buffet 1pm to 1:45pm). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Your Course Trainer

Ed Lepre

Ed Lepre

Ed is a Microsoft Certified Trainer (MCT) and has worked at Happy for over 12 years. Although he trains the full suite of MS Office and non-Office packages at all levels, his favourite package is Excel. A previous winner of the prestigious Learning and Performance Institute's 'Learning Professional of the Year' award, as well as other training accolades, he is also the IT Helpline Manager.