1. Tell me a bit about yourself.
I’m a former senior official with UNISON, worked for Tony Blair at No 10 2001-2007, Director of the Involvement and PArticipation Association, co-author of the Engaging for Success report 2009, and co-chair with the wonderful David MacLeod of the national Engage for Success taskforce, and proud of the movement it has spawned.
2. What’s your top tip for creating a happy and engaged workplace?
It’s the people, stupid. Regard your people as the solution not the problem, have faith in them to come up with the answers to the challenges you face, listen to and respect them, and give them something to believe in.
3. Could you give me one example of how people responded to greater trust?
Trust is when the values of an organisation are reflected in the behaviours and creates a culture of confidence and positivity where people feel they can speak out when things aren’t right. and come up with suggestions for improvements.
4. What have you done to create a culture of trust at your organisation?
I’ve tried to empower the team at the IPA to do what they do best in their areas of expertise, while creating an atmosphere of mutuality and solidarity.
5. Could you give me an example of what you’ve done to give staff greater freedom and autonomy?
No micro-managing, but plenty of team discussion about mission, strategy, and day to day operations, so everyone feels as empowered and as accountable for success as everyone else.
Hi, we are Happy
We are leading a movement to create happy, empowered and productive workplaces.
How can we help you and your team to find joy in at least 80% of your work?
Why choose Happy?
- Award-winning learner-focused approach
- Small class sizes to give personal one-to-one support
- Two years of free support after your course
- Private group options available
- No quibble money-back guarantee on all courses
Sarah Maynard28 days ago
It was really insightful content with practical tips to use at work and everyday life.
Learn the 10 core principles to create a happy and engaged workplace
Happy's vision is outlined by Henry Stewart in his book, the Happy Manifesto. It outlines our 10 principles to create a happy, empowered workplace.
- Five questions with Damien O’Neill, Site Manager at Advanced Technology Services UK Ltd
- Five questions with Gemma Beadle, HR Manager – UK at Advanced Technology Services UK Ltd
- Five questions with Peter Cheese, CEO of CIPD
- Five questions with Simon Grosse, CEO of Foundation SP
- Five questions with Sarah Metcalfe, Head of Customer Service at Sureflap Ltd