Word for Intermediate Users Bitesize Live Online Learning Courses

We currently offer three Intermediate Level 2 Live Online Learning sessions for Microsoft Word. Each one is 90 minutes long and covers an essential skill that will improve your productivity. You can either take just 1 or all 3 sessions, as well as mix and matching with our other sessions.

These sessions are only available for private bookings, either for groups or as a one-to-one, held online via Zoom. (90-minute sessions are currently not available for classroom bookings.) Please get in touch for availability and pricing.

About the Sessions

Graphics, Tables and Smart Art

This session will take you through how to work with visual elements in Word and make the most of the image search and diagram tools.

Course Requirements: You will need to be confident setting up and formatting a Word document and be able to save and locate it.

You will learn:

  • Insert and Edit Images
  • Use Office’s Online Image Search
  • Add and edit Tables
  • Use SmartArt Diagrams


Did you know that Styles are the way all formatting should be handled in Word? We'll show you how to use Word's basic styles and how to modify them to meet your own house style. We will also look at the benefits of using Styles, like better document navigation and the ability to create automatic tables of contents.

Course requirements: You will need to be confident setting up and formatting a Word document and be able to save and locate it.

What you will learn:

  • Using pre-set Styles
  • Modifying Styles
  • Using Styles for Navigation
  • Creating a Table of Contents
  • Using Styles with Templates
  • If there's time: Outline View

Mail Merge

If you need to use Mail Merge to create labels or letters or to email large groups of people then this session will take you through the basics.

Course requirements: You will need to be confident setting up and formatting a Word document and be able to save and locate it. You will also need to be confident using Outlook to send and receive email

What you will learn:

  • Setting up your data document
  • Creating the letters/labels
  • Initiating the Merge
  • Checking your finished documents
  • Saving/Sending to print or email
  • If there’s time: Customising your merge

You can also mix and match with our other Live Online Learning courses: Excel Core Level 1Excel Core Level 2, Excel Level 2: Pivot Tables and Charts, and Outlook Core Level 2. We have also developed a range of Live Online Learning for our Leadership and Personal Development programmes that you may be interested in.

Group Learning Events

If you have three or more learners, a private group course could be cheaper.

We can tailor the content to your team, and host the training remotely, at your workplace or here at Happy's HQ in Aldgate, Central London.

Find out more

What's it like to learn online with Happy?

In this short video, Rachael explains how Happy makes our Live Online Learning IT programmes just as interactive and engaging as our classroom sessions.

Get in touch

This course is only available as a one-to-one or private group booking.

For pricing and availability, send us a message using the form below, leave us a message on 020 7375 7300, or speak to an Account Manager straight away using our Live Chat service in the bottom right of your screen!

The Small Print

The course will run remotely for 90 minutes. 

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

Learners should log into the training session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.

Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera – if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, just get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Your post-course support package

  • Included in the price of both online and classroom programmes
  • 2 years of free access to our IT Helpline
  • Unlimited access - call or email our team as often as you need
  • Ask about any content covered on your course