Microsoft Teams – New User Live Online Learning Course

Microsoft Teams is an excellent and effective way of communicating and storing files. This half-day course is designed for users new to Teams. It will give new users all the skills necessary to use Teams to communicate effectively with individuals and groups.

The course will be delivered remotely via Teams over 2 x 90-minute sessions. The trainer guides the learners through the material, encouraging participation and interaction — just like in our classroom training sessions.

This course is only available online. Please get in touch to discuss private group options.

Course Overview


  • Standard Price

  • Public Sector Price

  • Charity Price

  • *Per person, excluding VAT

  • Duration

    0.5 day
  • Location

    Interactive online sessions delivered via Zoom. The link is sent to you after booking.


Course Overview

What you will learn

During this half-day course, you will learn how to navigate the Teams interface, exploring the difference between the web and desktop apps. This will include understanding Teams and Channels.

You will also learn how to use the various communication tools within Teams for ad-hoc and planned communications and meetings.

Getting Started

  • An introduction to cloud services and Office 365
  • How is Teams part of Office 365 and the cloud?
  • Using the command bar to:
    • Search
    • Instant Message
    • Set availability
  • Teams and Channels:
    • Finding and joining
    • Who’s in the team? Checking membership

Posts and chat

  • Communicating with others in Team Channels
  • Using @mentions to make sure key people are aware of your posts
  • Saving messages
  • Using the formatting tools to make your posts clear and professional
  • Starting private chats
  • Pop out a chat
  • Understanding the difference between individual and group chats
  • Adding people to a group chat

Calls and meetings

  • Calling a colleague
  • Adding colleagues as speed dials
  • Accessing your voicemail
  • Starting an ad-hoc meeting
  • Inviting others to join you
  • Schedule a teams meeting:
    • In Teams
    • In Outlook
  • Joining a teams meeting:
    • From Teams
    • From Outlook
  • Participating in full using the Teams meetings controls and option:
    • How to check your audio and video settings
    • Change your background
    • Try together mode
    • Live captions
    • Using chat during a meeting
    • Sharing content during a meeting

Information for Mac users

If you are a Mac user please let us know when booking and you can use your Mac as normal. We provide a PDF with shortcuts for Mac users and your trainer will refer to this throughout the training.

Group Learning Events

If you have three or more learners, a private group course could be cheaper.

We can tailor the content to your team, and host the training remotely, at your workplace or here at Happy's HQ in Aldgate, Central London.

Find out more

What's it like to learn online with Happy?

In this short video, Rachael explains how Happy makes our Live Online Learning IT programmes just as interactive and engaging as our classroom sessions.

Book now

See our available course dates, or contact us for bespoke options

Microsoft Teams – New User
There are currently no upcoming public course dates available. Please email our team on and register your interest for this course. We'll let you know as soon as a date is available.

Why learn online with Happy?

  • Interactive and engaging - just like our classroom sessions
  • Bitesize or full-day sessions - fit around your schedule
  • Learn from home - all you need is a quiet place to call from and an internet connection
  • IT Helpline - 2 years of free support after your course
  • No quibble money-back guarantee

The Small Print

The course will run remotely for a half-day consisting of two 90-minute live online sessions with independent work in between. All learners will need to have an Office 365 for Business account and Microsoft Teams installed. Full technical requirements are on the Microsoft website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

Learners should log into the training session 10 minutes before the start time to ensure that they have downloaded and installed MS Teams correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.

Your active participation is expected: everyone will be heard and seen throughout, just as they would be if we were in a room together. To be heard, hear and seen you will need a microphone, speakers and camera — if you have a modern laptop that’s all you will need. Remember, you’ll need a quiet place to call from and a decent internet connection is a must.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, just get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Your post-course support package

  • Included in the price of both online and classroom programmes
  • 2 years of free access to our IT Helpline
  • Unlimited access - call or email our team as often as you need
  • Ask about any content covered on your course