Positive East

Positive East is a community based HIV charity with over 20 years experience in providing practical and emotional support for people living with and affected by HIV in East London.

Training goals

Positive East were looking to enable and empower all of their staff to successfully deliver a significant proportion of their services through their volunteers. Additionally we took the opportunity to help them review and reflect on what in their culture was working and what needed to change in order for them to become a truly great place to work.

What we did

Happy’s approach was threefold.  Firstly we created a bespoke online survey to benchmark the organisation at the start of the process.  We then held a series of half day workshops for all staff.  The sessions we facilitated covered Building trust, Creating a great place to work, Active listening, Effective coaching skills, Giving positive constructive feedback & Management by objectives.  The bespoke sessions we created were facilitated by Cathy Busani, MD at Happy and Lead Happy People Facilitator.

The benefits – as measured by the client

The 6 week schedule of workshops which was our programme was fantastic as we were able to mix and match with colleagues who we don’t usually work with and it gave a new insight into the work that they do and their passions. This combined with the unique facilitation skill of Cathy has meant that we have returned to the office with new vigor and increased resolve to succeed. Alastair Thomson, Finance Director

Feedback comments from Positive East delegates

Today has really made me reflective about my practice, more solutions focused and feeling less stuck about some issuesCarmel Young

A great session that helped me to improve relationships with others in the work place … Brave and positive approach to dealing with difficulties and politics with an organisation … Excellent course and well facilitated. Thank you so much Cathy – Matthew Walters

The world would be a better place if there were more Cathy’s and Happy’s in … Training at Happy is an inspirational experience – Alastair Thomson

Overall, very revelatory and very relevant … This course has been something I want to tell everyone to do. It’s been enjoyable, constructive, useful and I hope effective. Brilliant trainer. Thanks Cathy – Lynn Johnson

I think Cathy is an excellent facilitator and brings such a fantastic energy to the work she does – an inspiration.Stewart Turnbull

Excellent facilitation, thank you and well done – Rebecca Byekwaso



About Happy People sector_icon3


Happy People are the Soft Skills, Leadership and Organisational Development division of Happy Computers.  We facilitate events and courses here at Happy HQ in London, at your chosen venue and even in the virtual classroom as a Live On-line Learning session.

Working with organisations across all sectors, Happy People create bespoke events tailored to an organisations specific requirements.  We also facilitate a full programme of scheduled public events including the very popular ‘Course of the Month’, featuring a different topic every month at a very special price.  Join the mailing list here.

Happy People also offer Executive Coaching, Belbin team profiling and Cultural Surveys.  Read about our values and how we facilitate here.

If you would like to know more about Happy People or the courses and events we facilitate please contact us either through this website or by emailing happy@happy.co.uk or call the office on 0207 375 7300.


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