Perfect Grammar and Punctuation

Many staff writers have little grounding in grammar and punctuation, so it’s not surprising when they get it wrong in their letters and emails. This lack of expertise undermines their ability to communicate clearly and their job satisfaction. It can suggest a more general lack of expertise and can give a poor impression of the writer and the organisation they represent.

This one-day training course will make you more capable and confident by showing you how to write grammatically, punctuate correctly, and effectively structure and layout letters and emails.

Course Dates:

13th Aug 2019 ( spaces available )

Course Length: 1 Day

Course Costs:

Standard Price: £295 (+VAT)

Charity: <15 Staff : £95 (+VAT)

Charity: 16-30 Staff: £125 (+VAT)

Charity: 31+ Staff: £180 (+VAT)

Public Sector: £295 (+VAT)

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Course Location

Happy HQ, 3rd Floor, 9 Alie Street, London E1 8DE

What You Will Learn

  • Write grammatical sentences
  • Punctuate properly
  • Have a strategy to improve your spelling
  • Distinguish grammar rules from common myths
  • Know how to structure and layout letters and emails
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Themes Covered

  • The building blocks
  • Clauses and sentences
  • Commas, colons, semi-colons, stops, apostrophes
  • Spelling and commonly confused words
  • Agreement
  • Common myths: And, But and splitting your infinitives
  • Capital fun
  • Structure and format of letters and emails


The course will run from 10am to 4:45pm (hot buffet lunch 1pm to 1:45pm). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The Happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please just get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Your Course Trainers

Paul Gapper

Paul Gapper

Paul Gapper is a Masters qualified trainer with experience in interpersonal skills, work skills and management training. He has worked in the public, private and voluntary sectors for over fifteen years. Paul has a Distinction in the Institute of Personnel Development Training Certificate and the teacher-training certificate for Mindfulness-Based Approaches from the Oxford Mindfulness Centre.

Jo Maughan

Jo Maughan

Jo is a freelance facilitator, coach and speaker. Her leadership purpose is to inspire and support others to become their whole, best selves which in turn, so she believes, benefits our workplaces, society and the world. Jo is a chartered accountant and ex Tax Director so understands first-hand the challenges of leading and working in our complex, 21st century networked organisations. She uses this knowledge and her creativity to create an environment in which people can learn and grow always with a focus on the end goal, actions and enabling real and lasting change.