Course Location
Happy HQ, 3rd Floor, 9 Alie Street, London E1 8DE
Course Requirements
Learners should be confident in creating and saving documents in Office as well as using Outlook.
This session will be taught in Outlook 2013/2016, but it will have tips relevant to users of older versions of Office.
What You Will Learn
This course will give you lots of ideas for effective Outlook email management to help you to stay focused on what matters most. You will also consider alternative ways of communication that may be more appropriate, such as Skype for Business.
Please note – if you have headphones please bring them for the Skype for Business session.
You will learn:
- Tools to better manage the email that’s already sitting in your mailbox
- Radical approaches to email that will make you productive, not just busy
- Good email practice – better ways of using email so you and your team are making things easier for each other
- Alternative ways of communicating, using IM or calls to lighten the email load
SMALL PRINT
The course will run from 10am to 1pm. Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.
Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.
THE HAPPY GUARANTEE
We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.
If you don’t feel that your training has been useful or if you are unhappy in any way, please just get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.
Your Course Trainer

Sal Agoro
Sal trains most MS Office packages. Her real love is in transferring knowledge by making her training sessions fun and more impactful. She is Happy’s Outlook Champion and ensures Outlook courses and training material are updated regularly with new features. Sal has been at happy for almost 2 years.