Happy Awarded Feefo Gold Trusted Service Award 2018
Happy has won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, are awarded. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.
Happy met the criteria of collecting at least 50 reviews between 1st January 2017 and 31st December 2017, with a Feefo service rating of between 4.5 and 5.0. Happy’s score over the full year is 4.7, equivalent to 94% – click here to view all of their reviews.
Henry Stewart, Founder and CEO at Happy, commented: “It is just brilliant to get the Gold Service Award in our first year with Feefo. I am so proud of the work our people do to create real delight for our learners. They put so much into making sure our clients get great service all the time, as well as listening and responding to needs, to make sure our offering gets better all the time. This year we are celebrating our 30th anniversary but I think we have got the best team we have ever had and I’m excited about the year ahead.”
Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.”
Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.
Claire is Head of Marketing at Happy. She has worked at Happy since 2016, and is responsible for Happy's marketing strategy, website, social media and more. Claire first heard about Happy in 2012 when she attended a mix of IT and personal development courses. These courses were life-changing and she has been a fan of Happy ever since. She has a personal blog at lecari.co.uk.
Testimonials from happy Customers
Trusted Customer1 day ago
Very good course structure, learnt a lot and would highly recommended them
Trusted Customer1 day ago
Training was different, great mentor.. everything well explained
Jayashree Lokeshwar4 days ago
The training was well conducted and I learnt more about using Edge/outlook/share point etc from the same page - this was new to me, so very useful.
Kanta Patel4 days ago
The trainer was very good. Gave good explanations.
Tracy Dean8 days ago
Excellent workshop on Project. Presenter was very knowledgeable and helpful.
Trusted Customer8 days ago
Happy is a great place to learn, both physically in class and online. It's a relaxed atmosphere and the instructors are very knowledgeable, approachable and friendly. The...
Trusted Customer9 days ago
Excellent presenter, strong interactive focus throughout. There was never a period where we felt 'talked at' and many of us remarked on how quickly the 2.5hr session pass...
Daljeet Singh11 days ago
Great communication, knew exactly where I needed to be and when.
Neil Hegarty16 days ago
They were very patient and understanding and they took the course at our own pace. They also allowed to ask questions if we wasn't too sure of anything.
Susan Billany23 days ago
Useful and relevant content
Rufus Oyekan25 days ago
The trainer was really excellent, and took time to go through things that was not clear the first time. The session was also very interactive and was conducted at the rig...
Jeremy Yankey26 days ago
Very satisfied with training and excellent booklet / well informed. Everything I needed to know was available for me to le