Happy Awarded Feefo Gold Trusted Service Award 2018
Happy has won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, are awarded. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.
Happy met the criteria of collecting at least 50 reviews between 1st January 2017 and 31st December 2017, with a Feefo service rating of between 4.5 and 5.0. Happy’s score over the full year is 4.7, equivalent to 94% – click here to view all of their reviews.
Henry Stewart, Founder and CEO at Happy, commented: “It is just brilliant to get the Gold Service Award in our first year with Feefo. I am so proud of the work our people do to create real delight for our learners. They put so much into making sure our clients get great service all the time, as well as listening and responding to needs, to make sure our offering gets better all the time. This year we are celebrating our 30th anniversary but I think we have got the best team we have ever had and I’m excited about the year ahead.”
Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.”
Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.
Claire is Head of Marketing at Happy. She has worked at Happy since 2016, and is responsible for Happy's marketing strategy, website, social media and more. Claire first heard about Happy in 2012 when she attended a mix of IT and personal development courses. These courses were life-changing and she has been a fan of Happy ever since. She has a personal blog at lecari.co.uk.
Testimonials from happy Customers
Trey Leonard1 day ago
Solid training. very helpful
Andy Evans3 days ago
The course was really useful â€“ thank you :)
Reeta Dass4 days ago
I enjoyed the course it was fun and interactive.
Roger Dawson4 days ago
very clear, excellent use of Zoom, enabling and empowering by making the management stuff uncomplicated and doable
Trusted Customer4 days ago
Good, good pace, good interaction,
Sally Giles11 days ago
The course was tailored to suit everyone's learning needs which was very good. The trainer delivered the course in a very interactive way which suits how I like to learn.
Sally Giles11 days ago
The trainer was excellent and knew just how to pace the course to suit everyone's learning capabilities.
Sallie Gregson11 days ago
Robert Bennett15 days ago
The course was well presented and great introduction to the capabilities of Power BI.
AM15 days ago
Happy Learning were very accommodating to consider our prior commitments and made adjustments around it to fit in with our needs. The tutor Ebiji at Excel Level 4 course ...
Kate McAleer23 days ago
Smooth experience and good quality training
Tsvetalina Petrova24 days ago
I like the way that the raining was done. Even though it was online there was a lot of interaction from the participants not only the tutor.