Happy Awarded Feefo Gold Trusted Service Award 2018
Happy has won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Hi, we are Happy
We are leading a movement to create happy, empowered and productive workplaces.
How can we help you and your people to find joy in at least 80% of your work?
Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, are awarded. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.
Happy met the criteria of collecting at least 50 reviews between 1st January 2017 and 31st December 2017, with a Feefo service rating of between 4.5 and 5.0. Happy’s score over the full year is 4.7, equivalent to 94% – click here to view all of their reviews.
Henry Stewart, Founder and CEO at Happy, commented: “It is just brilliant to get the Gold Service Award in our first year with Feefo. I am so proud of the work our people do to create real delight for our learners. They put so much into making sure our clients get great service all the time, as well as listening and responding to needs, to make sure our offering gets better all the time. This year we are celebrating our 30th anniversary but I think we have got the best team we have ever had and I’m excited about the year ahead.”
Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.”
Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.
Claire is Head of Marketing at Happy. She has worked at Happy since 2016, and is responsible for Happy's marketing strategy, website, social media and more. Claire first heard about Happy in 2012 when she attended a mix of IT and personal development courses. These courses were life-changing and she has been a fan of Happy ever since. She has a personal blog at lecari.co.uk.
Testimonials from happy Customers
Lynda Marshall7 days ago
Really informative and easy to follow instructions.
Philip Abraham8 days ago
The exercises were really well designed and interesting. I learnt a lot, and am looking forward to part 2.
Hannah Wilson16 days ago
I really enjoyed the training.
Trusted Customer19 days ago
Clear and concise training
Esther Dibiaocha23 days ago
Very good and educative. Quite interactive with so much to learn in a day.
Trusted Customer23 days ago
Sometimes I felt it was going too fast. Otherwise excellent training. I would definitely recommend Happy
Claire23 days ago
Excellent course, good balance of participation - would highly recommend
Anna Whitton27 days ago
Well organised, effective training offer delivered in a good environment. We are already using the tools that we learnt
Ketsela Betru27 days ago
I took two online trainings : Stress Management for Managers and Resilience and Wellbeing at work by your organization. The trainings were lead by Mr Paul. In both cases,...
Trusted Customer27 days ago
We were told that we could ask questions after the training. I did ask a question, but I didn't hear back. Now that it's taking so long to reply, I fear that I am forgett...
Trusted Customer27 days ago
I was kept engaged through out and there was lots of opportunity to ask questions and practice what I was learning. I feel more confident now.
Cheryl Browne29 days ago
Everything from the welcome, the venue and the course delivery was of an excellent quality.