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Animal and Plant Health Agency (APHA)

The Animal and Plant Health Agency (APHA) is an executive agency of the Deparment for Environment, Food and Rural Affairs, and also works on behalf of the Scottish Government and Welsh Government. APHA  works to safeguard animal and plant health for the benefit of people, the environment and the economy.

What we did

Happy created 2.5 hours of classroom training for government vets who might use enforcement techniques in the course of normal duties.

The online refresher course was designed as a follow-up to classroom training to remind vets of the rules and important points associated with evidence gathering and work that has a legal dimension.

The content had been produced by an expert in-house team whom we worked closely with to develop comprehensive scenario-based learning with a strong diagnostic and testing component.

We provided separate pathways for 7 different roles within APHA.  Learners work their way through new, step-by-step field-based scenarios that tests their decision making, legal and evidence gathering techniques as they progress.

This was quite a big project with very tight time scales but the rapid prototyping techniques we use, enabled us to meet some very challenging deadlines.