Claire Lickman

Claire is Head of Marketing at Happy. She has worked at Happy since 2016, and is responsible for Happy’s marketing strategy, website, social media and more. Claire first heard about Happy in 2012 when she attended a mix of IT and personal development courses. These courses were life-changing and she has been a fan of Happy ever since. She has a personal blog at lecari.co.uk.

Henry Stewart, 5 Things You Can Do to Give Better Customer Service

Henry Stewart of Happy Ltd lists 5 ways you can improve customer service in this short video from the 2016...

Claire Lickman

22 Feb 2016

Dr Sally Howes, National Audit Office – What Does ‘Digitisation’ Really Mean For an Organisation?

Dr Sally Howes is the Executive Leader responsible for innovation at the National Audit Office. Sally talks about the challenges...

Claire Lickman

22 Feb 2016

Update on our Drupal Apprentices

We’ve had an amazing start to 2016! We now have Drupal Apprenticeship groups running in Carlisle, Manchester and London. All...

Claire Lickman

12 Feb 2016

Andy Copsey, COO, Handelsbanken: the UK’s Fastest Growing Bank

Andy Copsey is the Chief Operating Officer of Handelsbanken in the UK, where he has overseen the bank’s unprecedented growth...

Claire Lickman

27 Nov 2015

Learning Nuggets from Dom Monkhouse, Happy Workplaces Conference 2015

At the 2014 Happy Workplaces Conference, in this two-minute video, Dom Monkhouse of Rackspace explains what he did to create...

Claire Lickman

25 Nov 2015

Julian Birkinshaw from London Business School: Bureaucracy, Meritocracy and Adhocracy

In this talk from the 2015 Beyond Budgeting Conference, Julian Birkinshaw approached the principle of Beyond Budgeting from a slightly...

Claire Lickman

25 Nov 2015

Jesper Krüger on Driving Performance at AP Moller Maersk

Jesper Krüger is Head of Group Performance and Analysis at AP Moller Maersk. Jesper’s Performance and Analysis team is responsible...

Claire Lickman

25 Nov 2015

Yvonne Agyei, Head of Benefits, Google

Yvonne Agyei, of Google, took time while at the recent Happy Workplaces conference to tell us about the benefits structure...

Claire Lickman

29 Nov 2013

Paul is a Learning Professional of the Year Finalist

We are very excited to announce that Paul Gapper is a Finalist for the Learning Professional of the Year at...

Claire Lickman

31 Oct 2013

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Want more ideas for creating happy, productive workplaces?

Sign up for our Happy Manifesto newsletter and discover fresh ways to ignite joy and productivity at work. Get expert tips, insights, and ideas that challenge the norm—straight to your inbox. Join our movement and start your journey for a trust-based, values-led organisation.