Claire Lickman

Claire is Head of Marketing at Happy. She has worked at Happy since 2016, and is responsible for Happy’s marketing strategy, website, social media and more. Claire first heard about Happy in 2012 when she attended a mix of IT and personal development courses. These courses were life-changing and she has been a fan of Happy ever since. She has a personal blog at lecari.co.uk.

Louise Beardmore: Building Connected Service Through Engaged Employees

Building Connected Service Through Engaged Employees Louise Beardmore is passionate about people, her customers, colleagues and staff. Not only does...

Claire Lickman

04 Mar 2018

The Importance of Communication When Transforming an Organisation’s Culture

In this short video, Tracy Jelfs (formerly Head of Children’s Services at Monmouthshire County Council) explains the importance of communication...

Claire Lickman

19 Feb 2018

The Importance of Trust in the National Audit Office

In this short three-minute video, Susan Ronaldson and Steve Mirfin of the National Audit Office explain about why they have...

Claire Lickman

19 Feb 2018

The Happy Manifesto: A ‘Pisstaker’s Charter’?

In this short video, Brendan O’Keefe of Epic CIC explains about some of the difficulties he had at Epic CIC...

Claire Lickman

19 Feb 2018

Are leaders in charge?

Henry Stewart speaks to the Eth Word about leadership and the concept of being 'in charge' of Happy. "I don’t...

Claire Lickman

02 Feb 2018

Tip Tuesday: Editing Video Clips in PowerPoint

Learn how to quickly edit video clips in your PowerPoint presentations in this two-minute video....

Claire Lickman

30 Jan 2018

The Paradox Around Innovation in Business

In this two minute video, Anders Olesen (Director of the Beyond Budgeting Institute) talks about the paradox between management innovation...

Claire Lickman

29 Jan 2018

If You Manage Costs, Your Costs Will Go Up

In this two-minute video, John Seddon (Managing Director Vanguard Consulting) explains about failure demand - and why managers shouldn't focus...

Claire Lickman

29 Jan 2018

The Problem With Annual Budgets

In this 2-minute video, Mira Gvozdenovic (formerly of Coloplast) explains the issues with the traditional yearly budgeting model – and...

Claire Lickman

29 Jan 2018

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Outline the 10 core principles for a happy workplace. It has since helped thousands of leaders build trust-driven, empowered teams.

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