The Curious Case of Teams and Unconscious Competence
As the year draws to a close, thoughts naturally turn to the word of the year. If we narrow our scope to the workplace, “Teams” has to be high on the list.
But while those of us who have been working on computers for years could adapt to MS Teams with very little difficulty, we shouldn’t neglect those whose roles previously required little or no IT knowledge.
In this blog, Darren looks at how a simple application like Teams is not always so simply explained to newcomers.
