Soft Skills & Personal Development training courses

Our range of Soft Skills and Personal Development training courses help you discover and fulfil your potential in order to create happy, productive and successful workplaces.

Our Personal Development and Soft Skills training courses have been refreshed and updated in line with Happy’s principles, and are brimming with new ideas.

Download our Autumn 2017/Spring 2018 Course Programme

We are proud to continue our commitment to the voluntary sector, offering discounts to charities to make our training affordable. Prices of our one-day courses start at just £95 + VAT.

Whichever sector you are from, you will find courses to give you real skills to develop your confidence and effectiveness both at work and at home. Our learners gave our courses an average work relevance score of 92% between May 2016 and May 2017.

Our facilitators, courses and venue continue to receive outstanding feedback, with a Net Promoter Score (NPS) of 84% between May 2016 and May 2017. We also currently have an average score of 4.7 out of 5 from over 240 verified customers on independent review website Feefo. Plus, if you don’t totally love your course, we offer a no quibble money-back guarantee – just get in touch within 30 days of the course date.

Private group courses

If you have a group of five or more learners, a private group course may be a better option for you.

Our public course dates shown here are based at Happy’s training centre in Aldgate, central London. However, our experienced facilitators can also come to your venue to deliver our fun and interactive sessions, anywhere across the UK and worldwide.

If you do not see the course that meets your current needs, please get in touch with our team – our experienced facilitators can create a custom course just for you.

Click here for our full private course programme

Leadership and Management training

As well as Soft Skills and Personal Development training, Happy has a range of Management and Leadership courses for first-time managers up to Senior Leadership and CEO level. Please see our dedicated Management and Leadership training page for more details.

Other services we offer

As well as our training courses, we offer Management Consultancy services, including staff surveys and interviews, 1-to-1 Executive Coaching, Team Training days, and we can speak at your event. We have a varied calendar of conferences and seminars focusing on creating happy workplaces that are held in London and across the UK.

Upcoming Leadership and Management Programmes

Our Management and Leadership training course programme has moved – click here to view our range of courses!

View Our New Leadership and Management Training Page

LVSC Soft Skills Workshops in August

VAT-exempt Soft Skills workshops, run in partnership with the London Voluntary Services Council (LVSC)

Stress Management 15th August Info
Managing Poor Performance 17th August Info
Dealing with Difficult People 21st August Info

Happy People Upcoming Soft Skills Training Courses

Download our Autumn 2017/Spring 2018 Course Programme

Communication and Writing Skills

Effective Minute Taking 27th September
1st December
Info
Effective Presentation Skills 3rd October Info
Effective Report Writing 19th October Info
Grammar and Punctuation: Getting it Right 19th September Info

Personal Development

NEW: Active Listening Skills
and Giving Constructive Feedback
2nd November Info
Assertiveness 13th October
4th December
Info
Assertiveness for Women 8th September
3rd November
Info
Be the Best You Can Be at Work 20th October
7th December
Info
Building Credibility in the Workplace 21st September Info
Chairing Meetings 24th November Info
Creating Customer Delight 21st September Info
NEW: Crucial Conversations 21st August Info
Effective Time Management 25th September
6th November
Info
NEW: Getting to Yes… And How to Say No 25th October Info
Introduction to Emotional Intelligence 24th October Info
Mindfulness 16th November Info
Resilience and Wellbeing in the Workplace 26th September
6th December
Info
NEW: Successful Recruitment and Selection 14th November Info

Make an Enquiry

Complete your details below for more information and to claim your 10% discount

Thank you for your enquiry. Our team will be in touch soon!