TPMA Refresher & Renewal

The business world is becoming increasingly pressured so it is important that your training is as efficient and effective as possible. This two-day course will help you recognise and understand how to tailor your training to meet both learner and business needs. It will ensure that you are using best practice in line with the Learning and Performance Institute’s new Trainer Performance and Monitoring Assessment (TPMA) certification criteria.

We know that you won’t be running classroom training at the moment, so you may be interested in our remote learning workshops. The Facilitating Interactive Workshops and Training with GoTo and Zoom sessions will guide you through the features in GoToTraining and Zoom to allow you to facilitate interactive learning sessions.

Course overview

What You Will Learn

The first day will be a refresher and will ensure that you meet and understand the new TPMA criteria and the changes to the scoring methodology. After the course, you will be able to:

  • Identify your default communication style and learn how to maximise your approachability and credibility to get the best out of your learners
  • Design a training session to boost people’s long-term recall of what they have learnt
  • Ensure your Socratic questions are in line with the new TPMA criteria and understand the power of deeper thinking questions
  • Tailor the course objectives to meet individual and business needs
  • Design learning that ensures value for money and recognises time pressures on the business
  • Understand the new TPMA criteria and changes to the scoring methodology

The Assessment

The second day of the course is your assessment day. You are required to deliver a 30-minute training session, and you will receive immediate feedback and 1-to-1 coaching. You will find out your grade on the day and will receive a report with a detailed action plan following the event.

The 30-minute session must include a lesson plan with introductions and objectives, a learning section, recap and exercise. As the training will be delivered to fellow training participants, please select a topic that does not require any special previous knowledge. We will have Office 2010 and 2016 available as well as full access to the internet. If you require any special or particular software for your training session, please let us know in advance to check if this is possible.

If you pass your assessment you will need to pay the LPI £65 + VAT to get your TPMA Certified Trainer Certificate. The certificate is valid for 3 years.

Why choose Happy?

Happy was the first Authorised Qualification & Assessment Centre (AQAC) for the new standard, and we are the only company in the UK to have achieved the LPI’s prestigious Gold Standard for 19 successive years.

Not only this but we offer a full guarantee – if you don’t believe that your training has been useful, you don’t have to pay us a penny.


Group Learning Events

If you have five or more learners, a private group event could be cheaper.

We can tailor the content to your team, and host the workshop online, inhouse at your workplace or here at Happy's HQ in Aldgate, Central London.

Find out more and enquire now

Need help? Call us on

020 7375 7300

Book now

See our available course dates, or contact us for bespoke options

TPMA Refresher & Renewal
There are currently no upcoming public course dates available. Please email our team on and we'll add you to our waiting list and let you know as soon as we have added a date.

Please note that your booking is not secured until you checkout. All prices listed in the shopping cart are excluding VAT.

If you are booking at a discounted rate (for example, if you are from a charity), you will see this on the final stage of the shopping cart after you have set up your account or logged in. Discount codes can also be added on this final page.

Check out now

Contact us now!

020 7375 7300

Why choose Happy?

  • Award-winning learner-focused approach
  • Small class sizes to give personal one-to-one support
  • Two years of free support after your course
  • Private group options available
  • No quibble money-back guarantee on all courses

The Small Print

Each day of the course will run from 10am to 4:30pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Coronavirus Update

Due to current government guidelines we have temporarily closed our training centre in London. All of our staff are now working remotely, and all classroom training has been postponed until 29th May.

We have developed a fantastic range of interactive webinars delivered by our experienced facilitators, Live Online Learning. We understand that for many people this will be the first time that they have worked from home and so we have developed short 1.5-2 hour sessions to help you adjust to this new situation. You can see details of our IT Skills live online learning sessions here and our Personal Development sessions here – or we can adapt any of our classroom training into webinar format for you.

For the latest government guidance, please visit the website.

We will continue to monitor the situation and will advise all clients if the situation changes.

If you have any questions or concerns, or would like to arrange some online training, our friendly team are available Monday to Friday, 9am to 5pm. You can leave a message on 020 7375 7300 or email us at

happy learners

Did you know...

...Happy is the only UK company to have achieved the LPI’s prestigious Gold Standard for 19 successive years?

Happy offers a number of other training and leadership programmes. Take a look those listed below:

Train the IT Trainer Essentials to enable you to confidently deliver an IT course that fully involves your learners. Find out more

TPMA Certification Essentials to enable you to understand and be assessed against the core competencies necessary to pass the TPMA standards. Find out more

Effective Group Facilitation looks at the preparation, structure and useful ways to engage people, as well as how to handle difficult behaviour. Find out more