Windows 10 Essentials

We have designed this one-day Windows 10 Essentials course for users who need to develop their basic IT skills or gain confidence when using computers. You will learn how to navigate your computer or device, and how to create, save and find your documents. You will also become familiar with Microsoft’s new browser, Microsoft Edge.

This course can be delivered in the classroom or remotely via Zoom. Contact us for availability and pricing.

This course is available as either a private group course or a one-to-one, held either at your workplace or at Happy’s HQ. Please contact us for availability.

Course Overview


  • Public Sector Price

  • Charity Price

  • *Per person, excluding VAT

  • Duration

    1 day
  • Location

    Interactive online sessions delivered via Zoom. The link is sent to you after booking.

  • Requirements

    You do not need to have any previous experience of Windows and computers.

Course Overview

What you will learn

By the end of this one-day Windows course, you will feel confident navigating your computer or device, and creating, saving and finding documents. You will be able to customise the operating system to suit you. You will also become familiar with Microsoft’s new browser, Microsoft Edge.

Course Timetable

Getting Started

  • Logging on and shutting down
  • Navigation techniques – mouse and touchscreen
  • Start Menu
  • Opening programmes
  • Managing Windows
  • The Taskbar

More Features

  • Pinning programmes to Start or the Taskbar
  • Searching for files and apps
  • Settings
  • Action Centre

Customising Windows 10 and using Microsoft Edge

  • Personalise Windows
  • Microsoft Edge

File Management

  • File Explorer
  • Different views
  • Creating files
  • Moving files
  • Copying folders

This course can be delivered in the classroom or remotely via Zoom. Contact us for availability and pricing. 

Group Learning Events

If you have three or more learners, a private group course could be cheaper.

We can tailor the content to your team, and host the training remotely, at your workplace or here at Happy's HQ in Aldgate, Central London.

Find out more

What is it like to learn with Happy?

Our facilitators make learning interactive and fun. In this video, Maureen delivers a session on Formulas and Functions in Excel at Happy's HQ in London.

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Book now

See our available course dates, or contact us for bespoke options

Windows 10
There are currently no upcoming public course dates available. Please email our team on and register your interest for this course. We'll let you know as soon as a date is available.

Not sure if this course is right for you? Call us:

020 7375 7300

Why choose Happy?

  • Award-winning learner-focused approach
  • Small class sizes to give personal one-to-one support
  • Two years of free support after your course
  • Private group options available
  • No quibble money-back guarantee on all courses

The Small Print

For Live Online Interactive Learning sessions (webinars)

The course will run remotely for a full day consisting of four 90-minute live online sessions with independent work in between. 

All learners will need to install Zoom on their machines. Full technical requirements are on the Zoom website. Your link will be included in your joining instructions once you have booked your place — if you haven't received this email then please contact our team.

Learners should log into the training session 10 minutes before the start time to ensure that they have downloaded and set up Zoom correctly. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

For classroom sessions

All public classroom sessions take place at Happy's HQ in London at Robert Dolan House, 9 Alie Street, London E1 8DE. Please see our Contact Us page for full directions and a PDF map.

The course will run from 10am to 4:45pm (lunch is served 1pm to 1:45pm — we offer a choice of 3 cold bowl dishes). Please be careful to arrive by 9:45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

Mac Users

If you are a Mac user, please let us know when booking. If the course is held in the classroom at Happy, the training is held on PCs so we recommend that you bring your Macbook with you (we are not able to provide an additional monitor). For online training, please let us know when booking and you can use your Mac as normal. We provide a PDF with shortcuts for Mac users and your trainer will refer to this throughout the training.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Coronavirus Policy

In light of the current Coronavirus outbreak we want all of our customers to be reassured that we are working to maintain the highest standards of Health and Safety. We are monitoring the situation closely and are following all current Government guidelines.

Please see our Coronavirus Policy for more details and the latest information.

If you have any questions or concerns, our friendly team are available Monday to Friday, 9am to 5pm. You can leave a message on 020 7375 7300 or email us at

Your post-course support package

  • Included in the price of both online and classroom programmes
  • 2 years of free access to our IT Helpline
  • Unlimited access - call or email our team as often as you need
  • Ask about any content covered on your course

Did you know...

...Happy runs a couple of other essential IT skills courses?

The one-day Using Windows 10 and Outlook course brings you up to speed with all the essential features of using modern computers. By its conclusion, delegates will be able to send and receive emails, deal with attachments and use the Internet to find the information and services they need.

IT Essentials: Using Windows 10 and Outlook to learn the essentials of computers, including navigating Windows, sending and receiving emails, and even how to ‘Google it’! Find out more

Learn to Touch Type in a Day so that you can recall all the keys of a keyboard from memory and be well on your way to becoming a keyboard whizz. Find out more