How to Use Skype for Business

With remote working becoming more popular and commonplace at work, Skype for Business is an invaluable tool. It is also a fantastic alternative to email and can help to reduce your email overload.

In this 90-minute course, we will cover all the essential features of Skype for Business, including how to instant message and video call your colleague, and when is best to use it.

This course is delivered remotely via GoToTraining. Contact us for availability and pricing, or see the Voice and Video Meetings in Skype for Business Live Online Learning page for our interactive 90-minute webinar designed to help you work more collaboratively with colleagues.

Course overview

What you will learn

By the end of this 90-minute course, you will be confident using Skype for Business for instant message and video call your colleagues. You will be able to:

  • Sign in
  • Set your presence (and will know why it is important)
  • Use Instant Messenger (IM)
  • Make voice and video calls

Please bring your headset or headphones to this 90-minute session.

If you are an organisation looking for something tailored to your exact Skype for Business set up (including telephony if you have it), please contact us for details of our private group courses.

Course timetable

Please bring your headset or headphones to this 90-minute sessions.

Session One

  • Skype for Business and its uses
  • Logging in
  • Setting your presence
  • Finding a contact
  • Sending an Instant Message
  • Making a call

Session Two

  • Making a video call
  • Making a call and adding participants
  • If there’s time: Setting up a Skype for Business meeting

This course is delivered remotely via GoToTraining. Contact us for availability and pricing, or see our Live Online Learning page for our interactive 90-minute webinars that cover specific sessions. 

4 out of 5 stars


Trey Leonard6 days ago

Need help? Call us on

020 7375 7300

Group Learning Events

If you have three or more learners, a private group course could be cheaper.

We can tailor the content to your team, and host the training remotely, at your workplace or here at Happy's HQ in Aldgate, Central London.

Find out more

What is it like to learn with Happy?

Our facilitators make learning interactive and fun. In this video, Maureen delivers a session on Formulas and Functions in Excel at Happy's HQ in London.

Book now

See our available course dates, or contact us for bespoke options

How to Use Skype for Business
There are currently no upcoming public course dates available. Please email our team on and ask to be added to the waiting list for this course. We'll let you know as soon as a date is available.

All timings listed are in BST.

Please note that your booking is not secured until you checkout. All prices listed in the shopping cart are excluding VAT.

If you are booking at a discounted rate (for example, if you are from a charity), you will see this on the final stage of the shopping cart after you have set up your account or logged in. Discount codes can also be added on this final page.

Check out now

Contact us now!

020 7375 7300

Why choose Happy?

  • Award-winning learner-focused approach
  • Small class sizes to give personal one-to-one support
  • Two years of free support after your course
  • Private group options available
  • No quibble money-back guarantee on all courses

The Small Print

The course will run from 10am to 1pm. Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Coronavirus Update

Due to current government guidelines we have temporarily closed our training centre in London. All of our staff are now working remotely, and all classroom training has been postponed until 29th May.

We have developed a fantastic range of interactive webinars delivered by our experienced facilitators, Live Online Learning. We understand that for many people this will be the first time that they have worked from home and so we have developed short 1.5-2 hour sessions to help you adjust to this new situation. You can see details of our IT Skills live online learning sessions here and our Personal Development sessions here – or we can adapt any of our classroom training into webinar format for you.

For the latest government guidance, please visit the website.

We will continue to monitor the situation and will advise all clients if the situation changes.

If you have any questions or concerns, or would like to arrange some online training, our friendly team are available Monday to Friday, 9am to 5pm. You can leave a message on 020 7375 7300 or email us at

Your post-course support package

  • Included in the price of both online and classroom programmes
  • 2 years of free access to our IT Helpline
  • Unlimited access - call or email our team as often as you need
  • Ask about any content covered on your course

happy learners

Did you know...

...we also run courses with a specific focus on setting up meetings using Skye For Business?

These courses will get you acquainted with setting up voice and video meetings and using screen sharing. They'll also show you how to facilitate more effective, interactive meetings, presentations and webinars.

Voice and Video Meetings in Skype for Business to enable you to to create your own meetings so you can work more collaboratively with colleagues. Find out more

Interactive Meetings with Skype for Business to enable you to share your screen and pass control to others, share files and use the whiteboard. Find out more