Effective Group Facilitation

This two-day workshop will consider how groups work, different types of groups, how to draw out ideas and insights from the group, observing and analysing behaviours, and managing difficult groups.

It has been designed for anyone who wishes to hold a structured event or series of events for a fixed number of people. Experience can be from zero to a few years. This workshop looks at the preparation, structure and useful ways to engage people, as well as how to handle difficult behaviour.

Available for Private and Tailored group events

This course is run privately for groups or 1-2-1 Coaching sessions

Book a 1-2-1 Session or Group Event

Course Location

Happy HQ, 3rd Floor, 9 Alie Street, London E1 8DE - or your workplace

What You Will Learn

On this two-day facilitation workshop, you will learn how to:

  • Understand the qualities needed to be an effective facilitator
  • Identify and develop the methods and tools used in facilitating groups
  • Understand the nature of group processes
  • Help groups achieve their goals
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Themes Covered

  • Preparation before the meeting
  • Understanding styles of groups
  • What makes a good meeting
  • Negotiating boundaries
  • Breaking old habits
  • Preparing to succeed
  • Managing the meeting
  • Difficult behaviours
  • Putting it all into practice


The course will run from 10am to 4:45pm (light cold buffet 1pm to 1:45pm). Please be careful to arrive by 9.45am for registration and refreshments. The course will start precisely on time and it may not be possible to go back over material missed by late arrivals. If you arrive over 30 minutes late you may be asked to leave and attend another day.

Please ensure you read our Terms and Conditions before booking for our payment terms and cancellation policy.

The Happy Guarantee

We want everyone to go away from our courses feeling as though they have learnt useful, practical skills that they can use straight away when they go back to work.

If you don’t feel that your training has been useful or if you are unhappy in any way, please just get in touch with our Customer Services team within 30 days of the course. We will be happy to offer you additional support and training free of charge to help you to gain the skills you need, or if you’d prefer, a full refund.

Your Course Trainer

Paul Gapper

Paul Gapper

Paul Gapper is a Masters qualified trainer with experience in interpersonal skills, work skills and management training. He has worked in the public, private and voluntary sectors for over fifteen years. Paul has a Distinction in the Institute of Personnel Development Training Certificate and the teacher-training certificate for Mindfulness-Based Approaches from the Oxford Mindfulness Centre.